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As I am A Noretel switching User , And now start using NEC SV9500 .. need explanation what is the term TELN ( Telephone Number ) stand for ... why we need it since we have Station number . and is it necessary to assign it for each station ?? and if there is a nortel / Avaya technichal ...can...

Hi Can we integrate a third party contact center to cs1000e rls 7.6. what type of licence we need to buy for cs1000 to implement this integration ?

recently we changed the ssc card on option 11, we used port 2 as BGD , CHECK IN and CHECK OUT work ok. the problem is :the Name still appear despite the room status is Vacant.

we have class modem card 0n CS1000E , CLID work fine on analouge phones , could you please explain me why when we change the Codec on the Zone from BQ to BB ( BEST BANDWIDTH ) we lost the CLID ON ALL 500 STET`S ???? WHAT IS THE RELATION BETWEEN CLASS MODEM CARD AND THE CODEC???

could i have multi single call ringing keys on Avaya phones ? and how ?

Hi All 12 yers ago Meridian Option 61 and meridian mail has been installed at 5 stars Hotel , we in proces to replace it , we have 2 choses : Avaya CM or CS1000E . Guys : need your help to advice me by technicaly comparing between both of them , considerable the Hosptilaty and the PMS...

Hi ALL is it possible to unmask the incoming mask digits number on PRI , RECIEVED ON 22250 Console ??? even though this mask digits are unmasked by CDR.

customer ask the telco to hide the calling and called PRI numbers on incoming and out going ( no CNI) . the question is why the incoming dialed numbers are appear on CDR but on attendant console just the trunk ACOD and the member are appear ?? is there somthing to do on our CS100E rls 5.5 or...

need help for folowing case : Customer aske why it take long time to send fax from the callpilot RLS 5 to fax machine ?? ( it vary , from 2 to 10 minutes ) . thanks in advance

Is there away how to forse download firmware from element manager to ip phones ???

on callpilot rls 5 , I’ve configured it , voice mail work fine , can access cp manager ( ping Tlan ,Elan ). installed desktop messaging ,( server ip , vpim, mail box and pass are configured) ,when open outlook got folowing message : unable to access system resources on the call server. Any...