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  • Users: AhhClem
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  1. AhhClem

    IP Office 9.1, analog extension to cover digital extension

    Greetings All, I'm trying to get an analog cordless extension to cover for a fleet manager's desk phone using Coverage or Bridged buttons and I can't get it to respond. I just noticed that internal twinning might be a possibility, one I haven't tried yet. I even tried using group cover with...
  2. AhhClem

    5420 vs 2420 on IP Office, poor audio with 2420s

    I'm wondering if anyone else has had this experience. In the last few years I've installed IP Office systems and used a mix of 5420s and 2420s at several sites. While the 5420s seem to work and sound perfect, not all but a significant portion of the 2420s seem to have a lot of "surf and wind"...
  3. AhhClem

    Phone Manager Pro for a new R8.1 system...impractical?

    Greetings all, Is it possible to setup a new IP Office as R8.1 with Phone Manager Pro licenses? I guess the real question is, "is it practical?" I get the impression from my research so far that Avaya did an EOS in the summer of '09 for Phone Manager Pro, but that same document seemed to...
  4. AhhClem

    One-X Portal Checklist

    Greetings All, Originally, all I wanted to do was have Phone Manager Pro for some of the staff on a new system I've installed. I thought about down grading to R8.1 from R9.1, which is how the equipment came. But, I was led to believe that license availability might be an issue in the near...
  5. AhhClem

    ContactStore running free trial even after license installed

    Greetings all, I've recently installed a new IP Office system, R9.1, with Essential and Preferred Editions, as well as ContactStore R7.8. The ContactStore license is product number 275623 and calls itself "VMPro Recordings Administrator" in the license name field in Manager. I installed...
  6. AhhClem

    Required upgrade for IVR on 406v2 w/4.2.23 & VMPro

    A customer has called inquiring about IVR on their IP Office system. It's a 406v2 with an Analog line 16, Digital 30 v2, Digital 16 v2 and a Phone 16. It's currently running Release 4.2.23 and has 4 ports of VMPro. I just became aware of the End of Sale of the license I need and of how Avaya...
  7. AhhClem

    WinSPM Monitor Commands list

    thread689-568937 This is regarding a Merlin Magix with 44xx phones, Merlin Messaging and 15 channels of PRI on a 100DCD board. Release 2.1. Now that Avaya has killed the Merlin Magix/Legend product line and all tech support can we finally now get access to the Monitor commands built into...

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