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Hello all, We have a new Avaya IP Office 500V2 release 8 system on the way, and I'd like to start building the system that will house the VM. We have approx. 80 extensions, and currently have a call-pilot 150, which although buggy at times, has been fine for our needs. One thing I like about...

Hi, What is the easiest way to determine the total number of phone lines coming into a MICS system (T1 and Copper) Thanks, Bruce

We have some proposals for Avaya, and Shortel. Currently, we have a Norstar MCIS, so the Avaya quote looks more palatable, because we can re-use our current phones. However, I have heard, and read this post http://insidecti.com/wordpress/news/report-claims-avaya-on-path-to-implosion/ which...

I'm putting together a disaster recovery plan, and our current phone system is currently a concern. We are using a different vendor for support other than the original company that sold us the system. It's a Nortel MICS with Call-Pilot 150, and I would like to purchase and keep spare...

Hello all: Our Call Pilot 150 is at: 31.10.14.22 However, our software on the CD is probably out of date for this HW release. When I do a 'Help, About' in the CP Desktop Messaging app (CallPilot Player), it says release 1.07. We are having some greetings professionally recorded, and I...

Hello, We had to do some painting around where our main phone was plugged in, which is a M7324-03 with (2) additional KLM CAP's (PN: A0350411) attached. After plugging it back in, all the CAP's lost their programming. Is this normal, and how can we easily fix it? Our receptionist says she...

We have some shares setup on a Windows 2003 R2 server, and the MS Office files people save behave properly: The first person to open the file gets read/write, and the second person to open the file while the first person still has the file open, gets a read-only version. This is not true for...