Search results for query: *

Hi all, does anyone have any Documation on what the setting needs to be on the IPO?

All, I have a manager of a sales group that wants to log out an agent via a shortcode from his phone without having to walk over to that person's phone. They all have a login/logout button, and you know sales guys walking out the door without logging out. They do twin their phones to their...

I have an IPO release 9.0.3 and it has been installed for a few years now. The receptionist has a 9508 and 2 BM-12's and soft console. Recently, the BM-12's are showing users phones ringing or they are on a call. Soft Console and system status show that is not happening. When I unplug the...

Good morning. Has anyone ever set up voicemail to email using setting that goes directly to Go daddy? If so can you share them with me that would be great. I have a customer that has embedded voicemail the IPO is 9.1 and I'm looking for an easier way to do this. In the past I have used hmail...

I have a customer with a IP Office 9.0 and I just installed soft console, with the correct license, installed program, opened it pushed the browse button and it was able to find the IP Office. We I pushed the user list drop down, it said it could not connect to the IP Office. If I manually...

I have a customer that we just upgraded from a 500v1 to a 500v2 on release 9.1.7. I set them up with post dialing to be able to play a message with the press of a button. It was working up until the time of the upgrade. I have unchecked the inhibit off-switch forward/transfer on both the...

I have a customer that has a ip office 8.1 release with embedded voicemail. they want to start using voicemail to email. they currently have a hosted email server offsite that is set up for gmail. There IT guys have set up an account for me and said that relay is no problem. I tried different...

Hi all. The hmail server is new to me, so forgive a dumb question. Last week we installed it and it works perfectly at a customer site. They are using Comcast is the internet provider. I tried to set it up at my home office and it does not work. I ran the diagnostics I got the error of, "it...

I have a newly installed IPO 9.1.4 with voicemail pro and SIP trucks. My customer has a night staff of drivers that I am trying to forward calls out to using twinning and I want to use a twinning profile to control when they take calls. The issue that I am having with the time profile is if I...

I have a customer that is getting ready to do updates on his voicemail server. He currently has an IPO release 9.0.2 with voicemail pro. Last night they did some minor updates and today they noticed that system status is missing and or doesn't work. He is asking what release of Java do they...

I am going to be installing 5 ip 4600 phones on a 406v2 R5.0 and just wondering what vcm card I need to install and does it matter what pcs it is?

I recently installed an IPO R9.0.3 to replace the old merlin legend. I have paging and the night bells working but the volume on the paging is very low. I am using the Bogan UTI1. The night bells are running thru the pagePal and into the RCA music input, and that is fine. I have the volume...

All Is there a way, under MSN Configuration, or any way to have all of the incoming numbers go to the Main hunt group in bulk in stead of being listed in sequential order? I have a customer with 600 DID numbers and he wants them all to go to the Main hunt group. I've already told him that he...

I am not even sure how to word this question, I have a IPO 500v2 R8.1 with voicemail pro and has been up and running for 4 years now. Currently voicemail to email is working for small voicemail messages. The IT guy on site is saying that a large voicemail message/.wav file of 3meg or larger is...

I have an IPO 500v2 R8.0 and a customer that has gone out and purchased a Viking w3000 door phone. They have it wired to the IPO and is in analogue truck port 1 on the combo card. I made a incoming call route line id of 80 and the destination to a hunt group. Under lines made incoming and...

Just upgraded an ip office R5 500v1 to a 500v2 R8.1.73, with voicemail pro. I can open System Monitor, System Status, voicemail all opens and works. The system works properly, but I can't open Manager. It sees the IP Office but it says that it's loading then times out. Any thought?

just upgraded a ipov1 to v2 release 8.1.73 with 8 Ds30's. I had 7 of them sync up then lost them, after several reboots got the one to come up then another but not all at the same time. looking for a little help.

I have a IPO 8.1.69. My settings are NI2 Pri, ESF,B8ZS, all 23 channels are in service and are idle. The carrier has the inbound calls working but can't make any outbound. They want me to change from National to Unknown. I can't find any setting to change that. The carrier is using a DMS10...

I know this has been beat to death, but, I will installing a 500v2 8.0.44 with embedded voicemail. I have never been able to get it up and working. The customer does not have an exchange server, they just use a msn account? I am tring to set it using gmail. So I have it set to my network ip...

Is it possible to have a incoming call route go to an announcement and then have the caller ID captured, then sent to an iphone as a text message?