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I am working with a site that intermittently has credit card issues after reboots. Micros has reinstalled the driver several times, but it continues to happen. This is from the 3700d log. Has anyone seen this before? Thu May 29 15:17:55 2014 | MICROSSERVER | CAAdapter | 0 |...

This has happened to me on multiple VMs running Micros. Eventually, the mouse becomes hidden, but ONLY when it's over the ops application. As soon as I move it off that window I can see it again. The worst part is it's stuck like that, even after rebooting. I can no longer see the mouse...

What would cause a tender to not prompt for tip when a manager applies the payment? The manager does not clock in with a job. Is this a setting in employee class?

Looked at the install guide for the 5.1 patch and didn't find anything related. I am running the 5.1 patch as admin, and have tried a few times. It still gets stuck at this step, but the progress shows 100%. Any clues here? Thanks.

Having trouble configuring an ODBC connection to a remote SQL server on a Micros server with two NICs. I have disabled windows firewall and the connection will still not work. Error is "unable to complete login process due to delay in opening server connection." Has anyone seen this issue or...

In Sim, the command VoidDetail does not appear to be working if a credit authorization exists on the check. Since this command fails silently, I have no clue what is causing the problem. If I manually void the same item on the same check, it does work. Any clues as to what is causing this or...

Can anyone tell me if the prompt "Credit Auth Exists, Abort Payment?" is configurable? Meaning, can it be turned off via a system setting? Also, is this consistent across versions 4 and 5? Thanks.

Hoping someone has run into this one already and can help. I have a SIM that uses SQL Server Native Client to connect to a SQL Server database to retrieve and update data. This works on RES 5.1 on Windows XP. However, on Windows 7 64 bit, I'm getting "input/output error" when attempting to...

I am trying to develop a service application to be interfaced with Micros via SIM. When we have our service running and attempt to send a test message from Micros, we get "interface not active". If I remove the "outgoing message name" field in the devices>interfaces configuration for the...

I'm having a problem in SIM. If a tender is posted to the check and then error corrected, how do I see the detail lines from the items being removed using last item void? The detail seems to be empty or non-existant for error correct. What I"m trying to accomplish is this: I'm calling a...

Can anyone suggest a good vendor for online ordering that automatically imports Micros menu item data (so it doesn't have to be manually maintained)? I'm using Micros RES 4.9.

Has anyone had any luck calling a SQL Azure database from micros SIM using an ODBC connection and the MDSsysUtils dll? The ODBC connection tests successfully, but I just get the error "Error connecting to database" when trying to call the database from the SIM. I have verified there nothing...

Trying to use FWrite to write to a log file on the Micros server. How do I format the filename to write from a terminal? I'm trying this but it's not working: format filepathname as "\\",@ServerName,"\d$\micros\res\pos\etc\Log.txt

I have not been able to find a link anywhere in the database between time card sequence and shift sequence. Does anyone know if this exists anywhere in the database? Obviously I can query and get the most recent of each, but in one of our applications, it needs to be able to match the shift...

I'm hoping someone else has already gone through this and can point me in the right direction. We just attempted to install several Motorola MC55 devices running mobile Micros. The first device joined the network, ran CAL and Micros without a problem. The issues started when I started adding...

We are working on segmenting our POS network from the other back office systems. We would like to still allow applications like Payroll Preprocessing, Human Resources, POS Configurator, etc. to function on the other manager computers. Our pos network would be on 10.2.1.1 and our other back...

Has anyone been able to get Micros CAL installed on a Windows CE device (version 6.0) other than a Micros workstation?

I'm trying to write a sim event to verify that the person transferring a check in is the check owner. If the user is not the check owner, the event exits with an error. The error message works if it is not the check owner. The problem I'm having is when in the "else" block, nothing seems to...

Having trouble with this one. What am I doing wrong? I get the error "@TRAILER is not a variable" event print_trailer: TRLR format @TRAILER[1]= "TESTING" format @TRAILER[2]= "TESTING" endevent

is there a way for a sim to select/highlight certain menu items in the check detail? I'm trying to program a sim to only apply an item discount to specific items (based on their price). If it isn't possible in the sim, is it possible to conifugure an item discount to only apply to certain...