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  • Users: dfed
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  1. dfed

    ATT Doorphone Controller on IPOffice

    Replacing a Merlin Legend with an IPOffice and want to reuse the ATT doorphone controller as one of the two doors has a strikeplate. Currently the Controller connects to the Legend via a line port. Wanted to do the same with my IPOffice; connecting to a line port and assigning the doorphone...
  2. dfed

    ACS with 5 DoorPhones

    Have a customer who wants 5 doorphones. I know the ACS only allows 2. Am thinking of assigning station ports as hotlines (#603) which would dial a group created in #502. I'd be using real doorphones connected to the station ports, but no actual "doorphone" programming. Anyone see any...
  3. dfed

    Merlin Magix Can't Call England

    I have a Magix which can make international calls just fine but it can't make calls to England or any other counrty with a 2 digit country code. Austrailian number 011-613-643-1-5000 works great. British number 011-44-207-05-12928 or 011-44-845-124-9068 won't go. Provider asys there is a "+"...
  4. dfed

    Wrong Extension Dialed

    One of my customers has a strange issue -- occasionally when extension 108 is dialed, extension 118 will ring (and even end up in 118's voicemail). The problem exists on both inbound DID calls and internal station to station calls. Also the problem seems to be intermittent. I've verified the...
  5. dfed

    Merlin to IPOffice

    Trying to network a Magix to IP Office using a "home-made" point-to-point pri, i.e., the Magix shold be grabbing dialtome from the IP Office. Currently I can make calls fron the IP Office to the Magix, but not from Magix to IPOffice... I also can't make the Magix grab dialtone off the...
  6. dfed

    HELP... DID trunks ring busy

    Upgraded an R3 Legend to R7. Afterward my DID trunks began ringing busy (regular busy not fast busy) and ring the same whether the trunks are plugged in or not. I checked the programming, and the DID settings are the same as before the upgrade (TT/rotary, wink/immediate, etc...) I AM able to...
  7. dfed

    Multi-Tech Fax Finder IPO Partner Edition

    Anyone ever set up a FaxFinder on an IPO Partner Edition? I have all the pdfs re: installing it along with a proper IPOffice but the Parter Edition is obviously completely different. I can't create users in IPO-PE and the call routing is pretty basic. The website has nothing on it -- I'm...
  8. dfed

    Magix to IPO ptpT1

    I have a customer with a maxed out Magix. He is considering purchasing an IP Office but has the more immediate need of activating another 20 users in a neighboring building -- Currently there is a fiber cable connecting the two buildings, and there are existing Magix users in the 2nd building...
  9. dfed

    Taking 3000.2 (ACSS-SME) next week

    I'm scheduled to take 3000.2 (ACSS-SME) next week and won't have the benefit of having attended the 40 hour seminar in person (I've revied all the other pre-req online classes though). The test normally wouldn't scare me except that I've taken Avaya tests before... a lot of their questions are...

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