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Ever since I switched our VM Pro Default Telephony Interface form "Intuity" to "IP Office" mode, we have been getting hangup and blank voicemail messages. The "Min Message Length" option is grayed out in IP Office mode, is there a different area to specify the minimum length of a VM when in...

Has anyone had luck setting up BGP with multiple carriers on an XTM device? I've been talking with support and they are telling me I can't use the same IP addresses on multiple external interfaces. Thanks!

I have an IP 7000 connected to my system through SIP, I'm wondering if anybody has found a way to add a "record call" button to the configuration. Thanks in advance!

I have two different DID blocks coming into my system: 565-47xx and 862-45xx Our users would like to have the option of sending out the main number caller ID or their personal ext caller ID. I had this setup with two short codes, 9 would dial out with the main caller ID and 7 would dial out...

Has anyone used a Polycom SoundStation 6000 or 7000 with their IP Office System? I'm interested to hear what you think of the call quality and interoperability with the phone system. https://devconnect.avaya.com/public/download/dyn/Polycom-SS-IPO.pdf Thanks in advance!

I'm trying to setup some executive phones so if a call is unanswered their secretary is given a chance it answer. If she is also unavailable, the call would then be sent to the executives voicemail. I thought of doing this through Voicemail Pro, under the specific users "leave" voicemail...

Are there any restrictions/problems with running VmPro 6.x when the IP Office system is still running 5.x?

I sent a 5610sw phone out to one of our offices on the east coast. They have a hardware VPN device (Cisco ASA 5505) that connects them to our corporate network. The phone registers with the system just fine and is able to make/receive calls. At random times the phone will drop calls...