I have a working IVS 2000 with a AP00 card being used for CDR, can I share this card and use the 2nd port for MCI? And if not can I add another AP00 card to the system and where? My customer is adding an external VM system, they don't trust the HD on their current 10+ yr old in-skin VM.
Thanks...
After a power failure a D32 telephone came back up with the two middle rows of buttons not working the bottom row works like normal one-touch keys but I'm not able to program the middle two rows as one-touch keys pressing the Feature key and the buttons doesn't start the feature button to flash...
What is needed to provide caller ID hardware and software please? Also will caller ID be passed through the Auto Attendant to telephone set?
Thanks
Ron
I was working on a older IVS 2000 (1997) today and now they say their night connection doesn't work. They have a T-1 and a station hunt group appears on three ETJ 24DS' w/DSS consoles. Activating the night key sets, but calls don't go to target station. In CMD 30/05 nothing is programmed. How...
I need to provide and quote CTI for a new Elite IPK. I haven't ever done this before so I need any and all information needed to implement this. What can the customer expect from this CTI option?
TIA
Ron
I have an IVS 2000 that has a tone (two splashes) sounds like dial tone to the calling party during transfer. The calling party thinks this is busy tone and hangs up. if they don't hang up the call completes. I need silence during transfer please.
Thanks
I have an Elite 48 with one ext. MWI blinking and I don't know how to turn it off. They once had a VM but it went belly-up now no more VM, the light is still blinking.
Please help.
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