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Hi. I have an Mitel 5340 that i put in sip mode. this works good and alse the cordless headset works fine. Problem is that the webpage on phone seems to be only a quick setup. Im looking for a firmware that will support the cordless headset and also have a full menu on the webpage. Anyone with...

Hi i have two system in different parts of the world where there is two MiCollab servers, The peering between these went well but both system has the status Not Connected on the Peering status. I Do not find any information about what to look for. Has anyone any experience from this and could...

Hi, Im trying to find a guide how to register a Mitel 612/622 DECT to an IP DECT IPBS2 system. I Can register the phone Anonymous with system AC code but when i try to dail the ext with *0*ext and phone key the phone will not allow me to press more keys than *0 I guess this it not the way to do...

Hi i have a system with MiCollab up and running and using the Active Directory/LDAP Synchronizer. For some reason 3 users are not synced in. There is a lot of logs file, can i in any of these log file see if the MiCollab server has any information about this? Regards UO

Hi. I have a system where customer if possible would like to use LDAP/Active Directory Auth. when logging in to there MiCollab Client. System is MiCollab Client Server 7.3.0.103. The Ldap connections is ok and working. Can this be done with this software? Mvh UO

Hi, I have a system with the error messagen "MiCollab Client Service failed and JBOSS process is not running" showing up in the licensing information. system is a MiVoice Business Express 7.2.2.14. I have tried to reset the app record id but no difference. system is running in VMWare and have...

A call is made in to the main number (ring group) that ends up to an ext in the ring group for example 470 that ext transfers the call to ext 464, the call is ringing on at 464 and no reply, when the call falls back it ends up to ring at the ring group but I want it to return to the transferring...

HI, system MCD 3300 with version 7 NuPoint version v16.x.x Customer uses MDA and fully mexed we has had the operator to remove voice mail box that comes with the cell phone and should handle everything through the PBX and NuPoint. mobile operator has given me three numbers. Unanswered not...

Hi. If a call is recived to the main number and answerd in that group, the group member with ext 1234 is answering the call and transfers the call to another ext, when the extention that the call is transferd to do not answer i would like the caller to return to ext 1234 if it is free. as it...

Hi. system is 3300, software 6.0 PR1 In this system i have a ACD que thats number ends up in status DND. this has happend now 2 times in the period of 3 weeks. what can be cousing this? any good idés for me to check? Regards.

Hi All. system is MCD 7, latest released. system phone is 5340 How to set this up? when a call is comming externaly to an ext this will be rerouted to a group, this works fine with the Busy/DND reroute ext. in first alt. But in the samt time I would like the reception to que callers to...

Hi, i´m about to do an upgrade to 6.0 sp3. the backup from the web interface fails and then i tried to do it using the software installer. the software installer failed to and told me to do a reset system and then try the backup again. After the reset system the system wont go up and i do not...

Hi All. I have a system MCD 3300 SW 6.0 SP2 i have system beside this that control the users day, (if the are at lunch the system says that, the person you are looking for is at lunch and is back at xx=) the communication between the system uses SIP. Now i have a problem, when the...

Hi. system TDE-200 i´m trying to add a card in the system SLC16, i have 7 cards o this from before and the are up and running with green led. the new card are not comming up, for some reasen. I have tried to just ad the card and also added the card in the tool but get an error message. E036102...

Hi. i have a Panasonic system TDE-200 and har using the quening time table and the que message option but there is a horrible music on hold default that i would like to get rid off, i would like to use a ringback tone insted. how do I do this? I use OGM message and then wait for x number of...

Hi. i have a Panasonic system TDE-200 and har using the quening time table and the que message option but there is a horrible music on hold default that i would like to get rid off, i would like to use a ringback tone insted. how do I do this? I use OGM message and then wait for x number of...

Hi all. I have a Mitel 3300 with release 6.0 PR1 When a internal call is made to ext 7071 the callers display shows DND for the set 7071. When i check with Locate Feature Extentions 7071 it says nothing about DND, i have also tested to use the feature access code for Clear all Fetures but no...

Hi All. has any one done a boot from a inactive software load, the runnning software load has ver 11.0.1.20 and the inavtive software load 10.1.2.16 what I would like to do is so boot up on the inactive software and run the system from that for a while. system is a 3300 is this possible...

I have a system where the users have Blackberry phones, I can connect to the UCA server with Android and iPhone but the blackberry phones tells me, Invalid UC Server hostname, Please make sure the serverhost name is corret. Need urgent tips about this and hopefulle good ideé to solv this...

Hi all. I have av Mitel 3300 with PRI connections to the operator. for about three weaks something must have gone wrong, beacuse now I dont have any ringback tone on calls that is done fram one fixed phone to another fixed phone, se below call from Fixed phone to fixed phone when dailing as...