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We have a client with VALCOM SelfAmp'd speakers and they need two zones of paging - One DEPT A and One ALL CALL - why cant i take (2) analog ports of the AURA PBX and wire ANALOG1 to ZONE 1 and ANALOG2 Zone 2 (in essence and they create a GROUP CALL that calls BOTH ANALOG 1 & 2 for the ALL CALL...

have a client that wants to do SF Integration with IP OFFICE - they currently using IP OFFICE 500 V2 with R9.0 software - they will upgrade to R11 and get the CTI Link. We are looking for assistance - the AVAYA Help desk.... no help. My distributer referred me to Esna in CA and they had like...

IPO R11 - Have ext twinning - call rings out to twinned cell - cannot hear the calling party on the cell - calling party can hear me - so im not getting talk path in both directions... Carrier says its not there issue Anyone heard of this before?

Existing IP OFFICE client wants to integrate SalesForce with existing IP OFFICE R11; looking for two things A remote tech who can do that installation (obviously billable) preferable on a contract basis (flat rate not hourly) Customer looking for a reference of client who has "lived thru"...

anyone know if ADI is just down or has avaya removed the site pushing us to PLDS licensing just wondering

Its a complicated one IPO 500 R9.1 with VMPro PRI with 8 Voice Channels Full AutoAttendant Client wants ONLY 4 calls to a particular DID to be answered in the office at anytime - 5th call to play busy to a particular DID with rings to AA - so i have to figure out a way to make the 5th call...

so previously he had a Rockwell set on his desk...now looks like he has a cisco and a 9600 series ,,,, any idea how long hes been back on avaya? wonder if he used the win-back rebate? any one have a pic of barry using the AVAYA handset...

Has anyone had an issue with Twinning on SIP Lines? I have 4 SIP Trunks (thru Flowroute) and the call comes in; rings and twins to the cell. When I answer on the cell I can count to 8 before the calling party hears me. its like the talkpath isn't setting up on answer. I have changed the...

I have a stumper..... IPO 9.0.7.983 - calls ring into system on SIP Trunk - call TWINS to my cell phone - i see the caller id of the calling party - i answer - NO TALK PATH - the caller - STILL HEARS RINGING - i hang up, a few seconds later the call rings BACK to my cell and i answer again -...

IPO R5 with Callsweet Call Center software .... they press 1 ;press 2; press 3 - the have agent who are members of all 3 groups. they want 1 to have the highest priority 2 and 3 to have the lowest.... from what i read on the HLEP function the SET CALLER PRIORITY on the TRANSFER FUNCTION it...

IPO R8.0.66 - DS8 with 4ATM Cards - CO Port 1 and 3 and 8 have LINE NOISE - like a TICK TICK TICK on the line when you touch the LINE APPEARANCE button to access dialtones for the first 3-4 seconds then it goes away - I REPLACED THE DS8 AND the ATM4's and the CHASSIS and I still get the noise -...

can anyone comment on the attached - SSA throws the customer an QoS Alarm even though there is no user report of poor call quality. does anyone have a explanation for why it does this? i have been told that SSA sucks and its not accurate but it keep alarming the IT staff. other than turning...

Any one have experience with e911 - hotel needs to send ROOM NUMBER to PSAT/e911; Pre-Sale recommends REDSKY or other products. anyone here have recommendation and/or experience with that provider or solution?? thanks

could i create a rule that whenever someone dails 911 from the IPO (no particular release) that call gets RECORDED with VM PRO?? it would almost be like a auto conference to a set that was set to auto record? not sure if it can be done

customer is asking me if his IP OFFICE and/or the IP/VPN sets are vunerable to the BASH Virus.... im wanting to say NO - but that nagging voices says "check with someone" I would say that since we are behind the FW - we are as vunerable as anything else behind hte FW What say you?

anyone know of any free-ware that will provide data collection for the SMDR data stream off IP Office ? I used AggSoft in the past but I wonder if there is any free-ware anyone has used in the past? thanks

Customer had a PARTNER system installed with an 120W amplifier as well as self amp'd speakers. They use a Digital Voice Announcer to make scheduled announcements and use the phone to PAGE. We removed the partner, built a paging port with 600Ohm resistor in line - hard repowered and but the...

Customer wants all unanswered incoming calls to be answerend by MAILBOX 10 - forget how to set it up please advise thanks

Do I need to upgrade the existing R8 site to R8.1 to add a new site to a SCN Network?

Figured this is a good one for this group...... Looking to hire a new IP OFFICE - ran the ad - got a couple of replies from tech that say "they know the IPO" .... now once they show up and you get them in the office to interview we can put them in front of a terminal and watch them access...