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There is a site using CHANGE in GRAND TOTAL and GRAND TOTAL for balancing revenue. They have a Grand Total that went DOWN by about $90. The only values I have in the calculation are discounts. Nothing for voids, returns or credit total. Checks begun and paid same for both days. Has anyone...

If E7 is using DHCP does there need to be anything configured under DNS server addresses? If there is a E7 PC is the set up still 'peer to peer'? And if e7 doesnt support 2 NIC how is the internet setup? I have looked everywhere. Sad that Micros can't provide any documentation for any of this...

To anyone who is even using this anymore?? Owner IS closing checks out thru DD module but checks are still getting stuck in OPs. Any suggestions would be much appreciated? I believe Res 4.9 ??

Who is good with sql? When running most stock SALES reports and custom SALES reports, error "Code 20: Incorrect template datasource" Client noted that Daily System Dly_sys_trk_ttl stopped populating in middle of day Fed 9. This is 3700 not sure what version. I also believe a rebuild was done...

I've checked settings in confidence test and pos/devices/user ws/peripherals. Site scans bar code on customer receipt - NOT individual retail items. Both scanners will read and BEEP for configuration bar codes but will do nothing when guest check is scanned. I just can't figure out how the bar...

I need to make changes on the customer printout chit. Site wants the points that they received during that visit to be shown on bottom of chit. Something like "Rewards Earned = XXX " Is this change made in iCare? I checked svcConfig and iCare docs and do not see anything to make a change?

How to I install VNC on a WS5 (or any I guess) My directory \MICROS\Res\CAL\WS5\Packages\ has setup.dat and CEvncSvr.exe. My error is: "Failed to get server address" Am I in the wrong direcory? Running the executable did not do anything. I have VNC under programs. Also I heard there is a BUG...

Micros lab 5.2 This may be a long shot.... I am trying to strengthen my programming skills. I do not have a KDS connected to my lab and I am not connected to any network. I want to practice my KDS basic setup but also split screens and possibly themes. If it's a virtual device anyway is there...

To you veterans out there-I have l learned more on this site and on my own than I did in training. This is second nature to you all but I need help again. I have a lab 4.10 lab- not on any network. Can I test a copy of a customers db on this. It has to be same version of below right? That...

Has anyone configured Paytronix Loyalty Birthday program lately? Loyalty program for points and initial free flauta is working however Birthday reward does not show when looking up account or rewards. Paytronix is really no help- they had me correct the object number in POSConfig of the...

Using Sybase for a 3700 Micros. How to look up all tables in interactive sq??? Using select * from sysobjects where type ="U" I am missing some _def and _dtl and I assume because of the type value. But when I remove that variable does not seem to alter results. Thanks

I know this is widespread with versions 5.X but I still see Autosequence issues resulting in Code 1 errors, IIS errors, white / grey screen, etc. Is this related to Manager Procedures failing to open? We have solutions that say REINSTALL IIS but this has NEVER worked. Help desk says...

Can someone please tell me: -what is Main Level and Sub Level -when do you use POP UP - RVC Transactions / Menu Levels -how to these get put in there? and Default trans links to what: I can create a HH (or whaterver) and link it to the period and MI level but cannot find anything on main and...

Is there any harm to performing a REBUILD if not needed? Would it be better insert a column that is missing via sql? Rebuild to resolve an issue like that is overkill? Thoughts??? Thanks.

Why are the newer RES versions (5.0, 5.1) affecting the autosequence server EX: EOD failing to local 40 col report stuck on 'running...." " dlogs full of this...... " 0 | Autosequence Server Is Reloading. | And what version of .net should sites be on?? Thank you.

What are the 3 services that Micros needs to run correctly? What was the first version or RES where PCI was put in place? Thank you

What is a demo FUTURE business date? I am not referring to a future demo date, a future demo business date is always 09-15-2015 ? I remember reading it is some sort of leftover from quality control?? any dba's ???

Micros License manager 3700 any version. ?? What system polls micros and how often for presence of USB Key ?? Thank you

I know primary key can never be used or assigned in that db but what about another column in same table? Not assigned as prim key, I only see column assigned as integer and can be null. Would the db re-use the obj_num in the same db for another employee? I would not think so ---only maybe...

Trying to set up my own lab. Currently has a micros.db and log but I would like several versions though. Is my only option a VM Server set up with several version of RES. (4.1, 4.8 etc..) Also, how to ?upload (copy) a database to the lab while one is running. I am always looking up docs on...