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Greetings ~ I have a CS1K-E kicking out SRPT errors - it looks as if CPU-0 is defective or something on CPU-0 not feeling well. I have attached the HST file to show exactly what's going on. Looking for some guidance on a resolution > Would an INI possibly clear this? What happens if there’s...

Greetings ~ Where do I make this change? Does this entail a system reboot? Can this be phone dependant or is this system wide? The current setting is Nortel-i2004-A from 10.1.X.XX XX.XX.XX.XX:4100,1,5 Is there a way to adjust the retry to 10? Thank You, mrclean613

Unable to restore this loop These are VGW trunks for the most part REQ: stat 16 SUPER LOOP DSBL RESPONDING Any suggestions are appreciated - all maintenance needs to be done after hours - I'm trying to determine the current effect of this loop being out of service?

Greetings ~ We performed a scheduled failover test this evening. We discovered that our branch office lost In-bound DID capabilities. Configuration: CS1000B with PRI to PSTN > Redundant CS1000E with no PSTN > CS1000M with all PSTN trunking. We dropped the Prime SS on the CS1000E - the Branch...

I discover tonight that we have a RED light on our CS1000E - it's on CPU-0 Very Top Cabinet System = RED Power = RED The system appears to be running fine - was able to swap CPU's - just not certain to the cause Not too certain how to troubleshoot this issue - sure not very comfortable with...

Greetings ~ Can someone tell me what the S2 IP field is used for? We have approximately 178 1140E phones installed - I see there is no IP address populated for the S2 IP We're preparing for our "Failover Test" in two weeks Does this field need to have the Alternate SS IP address? Thanks...

Greetings ~ I'm trying to determine where and if we have a DHCP server for our Nortel 1140E series phones. The questions I have are this: Do the phones use DHCP for registration? Where is the DHCP Server? What is the IP Address for the DHCP server? I've been drilling through Nortel...

Greetings ~ We have a cs1km - cs1ke in our network - we currently use key 0 - 4 DID key 1 - 4 digit roll-over (need to expand this field to 6 digit) We're looking to open up the roll-over key 1 on all phones to 6 digits - I'm now restricted I was looking for advice to this solution - Where...

Greetings ~ We're looking for a NPA NXX script to add these entries to Nortel CS1k Thank you, mrclean613

Greetings ~ We have a user on cs1000e rls 4.5 - m3904. She intermittently looses the transfer capability. The soft key is still present - just can't complete the transfer - reset of the phone temporarily clears the trouble. This is an isolated trouble - we've replace the phone - changed to...

Greetings ~ We have run out of IP User licenses on our cs1000e - we have 379 left on our cs1000b - we're running on rls 4.5 Can we have some of these licenses moved over the cs1000e? Can we add more licenses to the PBX without being forced to upgrade? Thanks, mrclean613

Greetings ~ We have users on our CS1000e - m3904 sets - unable to complete cal transfer. This is the originating party attempting to transfer the call Thank you, mrclean613