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  1. LoopbackJack

    CMS reporting question

    Hopefully an easy one for a CMS report user. What report can be ran to get a historical weekly report for each agent for all groups/skills? Thanks! Rock on, be strong... SG APDS UC, APDS CC, ACE IP Telephony
  2. LoopbackJack

    G250-BRI thinks it's a G250

    I have an old G250-BRI that I am trying to get set up as a lab location on my S8300/G700 5.1. Problem is in "show system" on the gateway it thinks its platform type is a G250, not G250-BRI. I can get it to register as a G250 but of course I can't use any of the onboard analog connections...

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