Hopefully an easy one for a CMS report user.
What report can be ran to get a historical weekly report for each agent for all groups/skills?
Thanks!
Rock on, be strong... SG
APDS UC, APDS CC, ACE IP Telephony
I have an old G250-BRI that I am trying to get set up as a lab location on my S8300/G700 5.1. Problem is in "show system" on the gateway it thinks its platform type is a G250, not G250-BRI. I can get it to register as a G250 but of course I can't use any of the onboard analog connections...
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