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I have a customer that has 9.1 software and uses the voicemail to email religiously. In March Google stopped allowing less secure apps to log into the the Gmail. He has stopped getting his voicemail to email wave files. Which was not a big deal but he is a Christmas based business and things are...

I have a customer that I'm quoting an IPO 500 with 140 analog phones. He doesn't need special management interface software like DuVoice. He just needs something to make wakeup calls for the time they are set to. It also has to be reasonably priced. I have been looking around and can not find...

I have a customer that I'm a sub to that shipped an IPO to me for programing and install at a site. After starting it up I opened Manager and tried to log in to the Administrator account. The default password will not work. I tried the old pre 8.0 password also an it keeps telling me " Please...

I installed a new MICS with 7.1 to replace a fried one. I set up most of the programming and then the customer made a test call. The call rang once then hung up. Same thing on line two. I replaced the CI trunk card with a DS trunk card to test and it did the same thing. The trunks are from...

I have gone through everything I know of and can find. The AA answers the call and the recording plays. You can press 1 or 3-9 and get the different ext assigned to them. When you press pound it tells to to enter the first name then pound. Any name that is typed in it just says "name not found"...

I have a IP 500v2 8.1 (63). There are 3 9508's with one BM12. The LCD lights up and the names are listed but there is nothing on the BLF. I only have one extension plugged in right now but BLF should still work for that one. Any info? Michael A Managing Officer 904 Comm Net LLC 904commnet.com

I have a customer that has a 8x24 DR5.1 and wants to use the link feature to transfer inbound calls to different agents cell phones. Can he do this on a 8x24 if he gets centrex lines from the CO? He does not want to tie up 2 CO lines any longer. I have already told him that he may need to...

One of my customers bought a IPO 8.1 to replace his IPO 406 and asked me to install it. He already has 5410 phones, and bought a combo card. He did not buy any licences so it will run in basic mode. All the programing I have done has been in standard not basic. I went in and did the basic setup...

I programmed the AA to transfer a call to ext 13 via selector code when you press 1 and ext 11 when you press 2. Now when I press 1 it go's to ext 11. If I try to dial an ext it only go's to ext 11 also. This is probably because the ext's all start with 1 or 2. I'm going to change them to 3 and...

I have done a lot of programming on Flash and NAM in the past. The problem in that I have never installed one. Had a friend ask me to do an install for him of a MICS and Flash with 4 phones. He told me to connect the flash to Ext ports for 225 and 226. That did not seam right to me. I tried F983...

I just had a new customer call me wanting me to reset the password on a Definity Rel 5. If someone could please IM me with the info so I can pick up this ticket and this new customer. Thanks, Mike

I already have printed out templates on the phones. They added a single paging speaker. So they have gone from 4 lines to 5 lines. That now messes up the templates as the auto assigned line 5 button is labeled ext 10 auto dial. Can I move line 5 to the top left function button or can I move the...

Need to put a second intercom path on the phones connected to 8x24 DR5. I know how to do this on newer software but can't seem to find it on the Dr5. Thanks, Mike

I have an 8X24 that I installed an M8 on. Its is programmed to display name first. The problem is that the only thing it displays is the town the call is coming from not the name of the person or company. You can push info and get the number but no proper name. Is this the only thing that it...