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Hello All, I've been having issues with T1 being down for 4 days and the provider has finally gotten out and repaired the lines and redesigned our route. As of right now the local trunk is up at the demarc, but their stating our system is configured incorrectly and keeps locking out the D...

Hello, I have a subscriber who's voicemail recently stopped working and I'm having troubles finding a solution. When you dial the user directly it gets to MM and just plays the default welcome message "Welcome to Avaya messaging please enter the # of the person you are calling or press * for...

Hello, I'm currently running into an issue with subscriber mailboxes restoring old greetings and spoken names from previous employee's mailbox. Has anyone ever run across this before? My global team just tells me to delete the subscriber and wait a bit before recreating it, but that hasn't...

Hello All, I am having issues with a certain phone number not rolling to voicemail. The calls makes it to MM, but it just gets placed at the cover "Welcome to avaya messaging please enter the mailbox of the person you are trying to call" and once I enter the extensions number it just loops back...

Is there a way to lookup secondary extensions? I need to find where this extensions is currently pointed to, but I do not wanna go through all 884 VM boxes looking for the secondary extension. Problem: I have a user thats voicemail just loops instead of going to a cover message. I believe it to...

I was wondering if there was a CMD I could use in Gedi to sign out an agent? I need to make changes but am not able to due to this user... Thanks in advance, MAMO

Hello, In advance I apoligize for this post. I am having an ultra brain fart :-/.... I need to setup a Call forward from EXT 1000 -> 1015. I cannot seem to remember the correct feature to use :( any help would be great once again sorry for this post hehe.

I am having a little trouble remembering how to display current TAC's in the system... Can someone help out by listing the correct command? Thanks in advance

Hello All, I came in this morning with users freaking out in our southern location. I have checked the status of the trunks and it states "out-of-service-NE". I remember this error from when I was shadowing my Avaya Admin but I'm not 100% sure on what to trouble shoot. I know in the past my...

Is it possible to use a Avaya system to make announcements during a severe weather? (kinda like a PA system) or able to broadcast a message to all users? Any help would be great.

Hello Everyone, SO I am running into a problem when added VM boxes to our Modular messaging. I need to know if there is a way to list where the EXT is located. i keep getting the following "Error: PBX matches a subscribers Secondary Extension (1524)" So its in use but i want to know who's using...

Hello Everyone, The company I work for recently upgraded from the 4610 handsets to the 9650's(s3.002). Everything is going good but we have an odd issue with some voice mail boxes. When calling random numbers the voicemail box just comes up as a busy tone. (Example: our receptionist forwards...