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Good day, I have an SM trunk setup between IPO and Session Manager. On the line configuration I'm able to select up to 512 max calls however when I try and reserve the SM trunk sessions under licensing the system wont allow me to reserve more than 128 trunk sessions even though I'm licensed for...

Does anybody know what the Best Practise CS1000 MIB OID’s is to monitor and well as what the value threshold should be for those OID’s

Hi all, Just wondering whether someone else has experienced the following - One of our clients are running a CoRes Rls 6.0 system with 2 MGC cabinets. All the phones that are on the expansion cabinet intermittently experience dropped calls. There are no IP phones configured. The client is still...

Hi All, I'm experiencing problems where I'm not getting CDR data on analogue trunks. The client currently have 8 analogue trunks form the Telco provider that terminates onto a XUT card. There's currently 2 routes configured on the PABX. 2 of the trunks are used for cell routers and the rest...

Hi Guys, I'm having difficulty registering our 6140 wireless handsets to the CS1000E. I have confirmed that the IP address configured on the handset is correct. Also I have checked the AP's and they all working as I can get an IP when using wireless on my laptop. The handset is displaying no...

Hi, I,m having difficulty setting up call forward. The customer has a Rls 5.00W TDM system and is using 8 analogue trunks for incoming and outgoing calls. When incoming call is made to an ext that is forwarded to a cellnumber it just keeps ringning and does not forward to that cell number. I...

Hi, I'm currently busy installing a Rls 6.0 system/SA using 2 CPPM cards as my call server and signalling server. I'm at the stage where you create an IP node, however when I choose the applications to deploy and try and synchronize it the following error gets printed: SRPT170 08/07/10 14:24:04...

Hi, a customer of ours is running a CS1000E on a nortel data network. The problem they experiencing is some of the IP phones intermittently freezes up and loose connectivity to the CS1000. To resolve this issue you have to reboot the phone which solves the problem for a few minutes When i test...

Hi, One of our customers is currently experiencing a problem where the users hear a clicking noise when they lift the handsets. This problem is only experienced by users that are connected onto the IP expansion shelf. The main site contains an SSC card running rls 4.50W connected to the remote...