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Hey guys, I installed a virtual IPO 11.1.2.2 today (VMWare from OVA). Changed IP through CLI (bad documented - it tells to set the gateway IP but not where to do this). Did the ignition through port 7071 and set all the passwaord. After waiting 8min I was able to login as Administrator using...

Hey guys, I have a question about license handling. Situation is that i have 24 SIP trunk channel licenses on primary server's WebLM. SIP trunks and phones (J169/179) are connected to primary server. SIP trunks connect to the carrier through ASBCE in HA. So no registration needed on IPO. To...

Hey friends, we have been asked by a potential customer to replace an existing PBX with four-wire DECT base stations. The challenge is, that the customer has about 150 RFPs so that we would have to install 10 DECT-Gateways distributed over two buildings (8 and 2). The latest IP offer...

Hey guys, I try to access IP Office through the Management REST API introduced in R10.1. First of all I just want to pull some data. To connect I use Posershell with the Cmdlet "Invoke-RestMethod". Following the docs I first call the authentication URI, collect the session cookie and then...

Hey guys, I'm at a new customer site and have been surprised that there is a pagin solution in place. IPO only has analogue station ports but no analogue trunk ports. What we have now on site is a Valcom 9963 digital feedback eliminator and a Valcom 9964 stacking feedback eliminator. There is...

I am currently configuring ASBCE to allow user to remote use Avaya Communicator for Windows (and optionally iPad). Admin guide tells not to set a presence server address. IPO will inform Communicator about the XMPP server IP address inside of a SIP registration message. I can see that the...

Did anyone ever manage to backup IPO server edition to HTTP server? I use MV_IPTelSrv or Apache for windows (XAMPP). I can put a test file with Linux CLI to the backup directory by usingcurl -T testfile.txt http://192.168.42.30:10080/PhoneBackup/ I configured the server as remote server in SE...

Hey together, I played around with SNMP traps but had no usable results for DECT R4 base stations. I almost only get messages about unknown events. I'm not wondering about that because I have no MIB files. So I can see only plain OIDs. Does anyone know where to get MIBs? I searched at Avaya...

Avaya has invested some time to introduce a new (or very old...) feature with conference planning and the oppurtunity to define a conference pin for every user so that foreign users can connect to meet me conference of specific users by entering that code. So far so good... But I only see two...

Hi @all, I have a problem with a SIP trunk on IP500 9.0.4 The trunk doesn't need any registration because we got a private subnet connected to the provider's SIP infrastructure. Inbound and outbound works well. If I try to use call forwarding diversion header is only filled with the user's...

There is a description what to do to get a new Essential Edition licence when virtual license is lost due to hardware replacement: https://support.avaya.com/ext/index?page=content&id=SOLN234626

Hi guys, I have a problem with SIP trunk. IPO is located behind a NAT firewall. Port forwarding is not active and the provider tells me that it is not necessary. The provider doesn't have a STUN-Server. Inbound calls work well. Outbound calls work well. My only problem is that incoming calls...

Hi guys! I need some help with Voicemail Pro... I want to use VMPro to play a greeting before transferring the caller into a user's personal meet me conference. That works well when dialing in over an external line. I have a short code like 5xxx/VM Collect/"personalconference". I am able to...

Hi guys, I have a problem with a customer's lawyer software. The software is able to enter a file number (account code) in dial string. So I'm searching for a way to dial a short code containing the file number followed by the target number to dial. It would be so easy if the software would...

Hi guys, I Hope someone can help ne with a special question. We will install an IPO with about 270 Users who should use the Outlook Plugin, CallAssistant and LyncIntegration. The customer wants to roll out these packages via Emperium Software distribution but there are some open questions...

Hi there, i installed a new IPO (even 7.0232702) but upgraded VMPro to 8.0 because I plan to upgrade IPO too. I send all calls (-0) throug VMPro and VMPro has to decide if the call will routed to a central hunt group or if it has to play a menu to the caller. I created a condition with...

Hi there, I need some help with configuring a phone button to forward calls (also chained forwarded calls) into voicemailbox. For example: User A forwards to user B. User B (extn100) forwards to VMail. I need a button on user B's phone to forward calls into user B's Mailbox regardless of the...

Hey guys, i have a little problem with a customers IPO (IP500v2, 6.0.14, VMPro). The customer uses 'logout extension' to log off from their phones if they are not at ther desks. The want to avoid many ringing phones of absent users in big offices. To avoid that persons who call these logged...

Hey guys, after getting some excelent help from here I now have another question. One of our customers her in germany is using a SIP trunk for external calls. Lets say his numbers are 09876/1234-xx where xx are extension numbers from 00-99. Because of growing of the company the customer...

Hi there, I try to setup a new IP500V2 for our customer to work with a SIP trunk from german R-Kom. Everything works fine. Registering, incoming calls, outgoing calls. The only (but big) problem is, that I can speak only one way. Voice is only hearable inbound but not outbound. I asked the...