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  1. ChrisKnerr2010

    Setting Up Nortel Option 81c to allow caller ID to be passed with Outbound Calls

    Hello again! I have been scratching my head on figuring out how to make the Nortel Option 81c Pass Caller ID information to the outside world. I contacted Tel-co and they said we do have the option to allow it, however, I am a little lost on where to set this up at. Currently, just the...
  2. ChrisKnerr2010

    Option 11c power supply breaker shutting off daily

    Here is another question for you all! I have a Nortel Option 11c Version 3 where the power supply breaker/switch shuts off daily. We had this problem last year around the same time frame, replaced the power supply and had no problems after that. Now the issue has come back. Could this be...
  3. ChrisKnerr2010

    tracing calls that have already been made in Nortel Option 81/11c...

    OK! here is one for you all... I received an e-mail tonight (from our department supervisor) requesting a call trace to be conducted on a number that is unknown... by this I mean that the inbound calling number was received by one receptionist, not logged manually, transferred to another...
  4. ChrisKnerr2010

    Call Pilot Application Builder Question

    Hello again! I am having issues retrieving or building call trees in the application builder. I do have application builder installed on my PC, I can log into the Call Pilot server via the web interface, get to the app builder main screen via call pilot home page, click open and see the...
  5. ChrisKnerr2010

    TRK156 and TRK0151 option 11c errors

    I have an option 11c that is having Universal Trunk Card issues. The errors I am seeing is a "TRK0151 Seizure failure" and the other is a "TRK0156 Trunk release failure on outgoing CO trunk. Disconnect Supervision Timer (DSI) was exceeded." Any ideas on what could be causing these? Option 11...
  6. ChrisKnerr2010

    modem programming

    I was wondering if any one knew how to set up a modem so I can hyperterminal into remote option 11c's. We are running release 3 if that makes a difference.
  7. ChrisKnerr2010

    ERR 5098 and trunk card issues

    good morning! I have been experiencing some issues with our trunk card in the Option 11c arbitrarily disabling itself. Not sure if this has anything to do with it but I do see frequent ERR 5098 codes popping up any suggestions?
  8. ChrisKnerr2010

    Changing signalling from DMS 100 to NI2 between nortel Option 81/Telco

    Last night was a long night with telco. We were trying to change our signalling on the Nortel Option 81 switch from DMS 100 to NI2. We are using 8 T-1 PRI circuits to talk to CO. Everything was going great until we hit a snag on rebuilding the loops. Apparently only two of our loops were set...
  9. ChrisKnerr2010

    option 11c remote back up option?

    Is there a way to remotely back up the nortel option 11 to a centralized server? What we are wanting to do, or see if it is possible to do, is send a copy of the load 43 edd daily routine to a separate server that is centrally controlled. Any info would be greatly appreciated. Also I was...
  10. ChrisKnerr2010

    Caller ID info...

    Got another one for yall... I have an individual user who would like for her secretary's extension to show up when she is making outbound calls. For instance, her number is: xxx-0045 but she wants xxx-0044 to show up on the persons caller ID. Is this possible?
  11. ChrisKnerr2010

    cannot access option 11c through OTM

    I have two sites that I am having issues with. The issue I am having is that I cannot remote into the option 11c using the OTM navigator. We have back-up SEB's at the sites and I can access the option 11c through the SEB, yet when I try to access these sites through the OTM navigator i receive...
  12. ChrisKnerr2010

    Crash Course on building loops and D channels and assigning numbers

    I was wondering if anyone can help on this, I need to have a crash course on building loops and D-channels inside of the option 81c. I also need to find information on how to create a tie trunk from a campus to the 81 for cisco use. Also I have been plauged for over a week now with a BUG 1361...
  13. ChrisKnerr2010

    restricting calls in nortell option 11c

    is it possible to have a certain dn to only recieve calls from certain external dn's? example: i have dn 1234 programmed in my option 11 as a trunk access code. however i want to be able to access 1234 from only 2222 2223 2224 4444 from external ip phones. any help would be appreciated
  14. ChrisKnerr2010

    cannot pass dialed digits after a call is forwarded

    I need some assistance with my nortel Opt 11c. We want to forward a dn to our 82 intercom trunk line. I can get the dn to forward to our Intercom trunk however i cannot pass any digits along to access an all page or a room page. Any help with this would be greatly appreciated

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