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I have a UCX50 setup with a Grandstream FXO 8. I am getting complaits of intermittent dropped calls. The user will be talking on a call and the person they are talking to is no longer there. Where should I start to track this down.

I have a Paging group set up with 12 phones. I have received complaints it takes up to 20 seconds for system to set up page call on UCX50. I have force set to no and am using 1120 and 1140 phones. Is there a way to speed this up?

I can not get call pick up to work. All phones are in pick up group 1, but pick up does not work. I believe this is because calls are ringing a Ring group and not on individual phones. Is there a setup to pick up calls from a ring group if you are not a member. User does not want her phone to...

In Queues setup how do you add a pacifier announcement and interval it plays on UCX system. A example would be "please continue to hold for next agent" that plays every 30 seconds while waiting for call to be answered.

Is there a way to tag a outgoing call with a activity code to report in CC6? I thought of using Account code but not sure if CC6 can report on them and it does not look like I can use "CC6 activity codes" on outgoing calls. Any sugestions?

I was told there is a command to stop a 3900 flash upload that was time started by LD 97. This command is used when progam locks up and you can not get in Ld 32. Does anyone know what this command is.

Is there a way to suppress non crititcal SNMP trap messages comming from the Sig Server? I set suppress_alarm to 3 in LD 117 and backed up from element manager. This stops non critical messages from Call Server but I still get info messages from Sig Server. We are running 5.5 software,