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I have tried at least 20 times to download 6.1.5 from ftp avaya site and it gets halfway thru and fails. is there anywhere else I can download this today. I need to upgrade a system today and I don't have the cd avail. I need help.

I have embedded voicemail and my voicemail works but I'm not able to see the dongle key serial number on the SD card; so I cant get my licenses to validate. any idea what to do. I rebooted system with SD card in and I rebooted with SD card out. I can see my sd card in system status but it won't...

I'm having problem with running Manager on my new Windows 7 32bit system. Everytime I try to open it say Manager not responding. WHat can I do to fix this problem? Thanks for your help as alyways.

I'm changing PRI Carriers From ATT to XO and I'm having problems turning up the Circuit With XO. XO is setup for DMS NI-2 Everytime we Try to bring up the circuit the D channel comes up and goes down. Here is the config of my Trunk Group that is working right now with ATT. How do I get this TG...

Dial by name is not working and everyone has recorded their names in the system. They can go into mailbox and hear that they have recorded their name; but when someones enters the name the system doesn't find it. This is really weird.

I have a few phones on a 754 card that keep resetting... sometimes every few minutes. I replaced the card with another one and that has done the same thing. I have tried 3 different card with the same result. I'm thinking it could be a power supply issue with the switch. The system is G3R V6...

I'm having a problem with 5.0(20) when I call into the ATTD and hit * for Dial by number then dial number the call disconnects sometimes. I tried to use the # for this feature and it worked a few times then it doest the samething as the * disconnects the call. This just stopped working recently...

I would like to restict calls to all area codes except for 3 local ares codes. Do I have to list all the area codes and restrict them that way or is there an easier way?

How do I change the delay in dialing out. There is a 10 sec delay before dialing the number.

My user stats that they are having problems calling out sometimes. I had them call me several times and the call completed everytime. I was just going thru the Mon logs and found this. What does this mean and how can I correct it? FindActiveARSByGroupID GroupID=0 - Not Found 348373305mS CMLRQ...

I'm having a client that is having issues with calls going to the wrong option off of the Attd menu. I tested several times but I can't get this to go to the wrong ext when I do test calls. but I have a user that keeps getting hang up calls. We recently upgraged them from 4.0(17) 5.0(20) and it...

Should the incoming call routes affect calling out for 1 person. I have 1 pots line going to user and using ICR 3 and incoming ID 3 outgoing is group 0 I did see person trying to dial out a few times but the call never completed. I could see them dialing with Monitor but it didn't display all...

I'm using 6.0 embedded and dial by name is not working. What would cause that? Every name I enter it says name not found. They have recorded greetings for mailboxes.

I'm using embedded voicemail and I would like to zero out of everyones voicemail and have it go back to the attd to select another option. This is how I have it setup now. When I zero out i get a fast busy. Code *207 Feature Dial Code "AA:"N".1

how do I get auto intercom to work on all phones with a button. I want to put a auto intercom button on all phones then have them press that button and enter the ext they want to intercom? I'm using version 6.0

When I enter the code *8401 or any to record the greeting for the auto ATTD I dont get the beep I get a fast busy What would cause that. I'm not sure what is wrong.

I have mobilty license installed it says it's valid, but when I look at the system status license type it doesn't show the license being valid. When I look under license key it says it's valid. When I look at system status alarms it says im trying to use a feature that is not licensed. Not sure...

I have a 9620 phone at a remote location that I would like to connect to the call server across my site to site vpn. The files start to transfer to the phone but after a few minutes it's says bad file svr address. I'm using the same file svr address as the phones at the main location. How do I...

Does the 9600 series have the ability for DND; if not is there a workaround? I was able to do system wide DND but I was not able to take it off on any of the phones.

Is there any documentation on how to change button layout on the phone. There is a message button on the phone...I would like for it to be visual voicemail button. I would like to add features to the other buttons.