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Hi, After doing a few networking changes, I need to change the IP address of our "IP Dect Mobility Manager" as well. It seems like I'm unable to do it at the web-interface, and the manual speaks of a tool called OM Configurator that is needed to perform the change. I am, however, unable to...

Hey, Does anyone know where the log-files from Phone Manager Lite are saved? I presume they are saved locally, but I've been unable to find them in either the Profile-folder or in the Program-folder. Can anyone shed some light on this? Thanks!

Hello, We have four DECT (non-Avaya) phones which are twinned with our regular Avaya phones. Whenever a call is answered on the DECT-phone, the call is not logged in the phone manager. Is this working as intended or is there something I need to change? Thanks, Thomas

Hello! We're currently running version 6.1(12) on our IP 500. We have a delightful mixture of Avaya 1608/1608-I, 4610SW and 5610SW phones strewn around our office. I'm considering upgradering the central to this (6.1(22)), since we have quite a few issues with our 1608-phones...

Hello! We recently purchased some second-hand 4610SW-phones. One of them, however, is VPN-enabled, and I can't for the life of me figure out how to remove it. I've followed most of the tips in this thread, but to no avail: http://www.tek-tips.com/viewthread.cfm?qid=1549947 No matter what I...

Hi, Is it in anyway possible to see some basic stats on IP Office? We're running type IP 500, version 8.1 (56). I'm not looking for in-depth statistics, but I'd like to see stuff like how many incoming calls in any given time periode. Is that possible, or is it really necessary to buy CCR...

Hello, We're pleased with our current crop of Avaya IP Phones (a mix of 1608, 1608I and 5610SW), but none of them support gigabit without an adapter. And we're forced to use our phones as 'switches' for our computers, since we're running low on "network plugs" in the walls. We would love to...

Hi, One of my co-workers use the "flag-and-remind" system for creating reminders for her self. The problem is, that when she creates a reminder on an e-mail that has been sent to several people, all of those other people will also get the reminder. Lets say, customer 1 sends an e-mail to...

Hi, This is probably a stupid question, but how do I make a new message on our embedded voicemail? It's an IP500 version 5.0(26) with embedded voicemail. We have a "time profile", that someone created many years ago, but we have no idea how to record a new message for our main office number...

Hi, We're having a run of bad luck with our Avaya 3701 DECT phones. More specifically, they keep losing connection to the base-station, no matter how close they are. So we're looking into purchasing an alternative.. but I can't seem to find much info on the web. Does anyone know where to...

Hi! I just logged in to our Voicemail-server to setup the Christmas-message for our company, since we're closing down for the holidays today. But the Voicemail Pro Client is asking me for a password all of the sudden, and I've tried every single one I can think off with no luck. I'm not sure...

Hi, Setup: IP Office 500 version 4.2(23) Avaya 5610SW phones I have about 40 users, all using the above-mentioned phones with no problems. One user, however, can't receive calls - it simply goes straight to voicemail. She can make calls with no problems. I've checked that the "Do not disturb"...

Hello! Can you tell me if there's a possibility to run the above-mentioned plugin in full-screen mode? We're switching to Citrix in a few weeks, and with the "Admin plugin" all is fine and dandy, and it runs in full screen (as in, doesn't show the local start-menu etc). But when we use the...

Hi! After upgrading our IP Office 500 to 5.0(22) (can't remember the previous version, I'm afraid), the log on the phones and in phone-manager has stopped showing the external prefix. Earlier when an external call came in, the log would show 012345678 (0 is the prefix), which would allow us to...

Hello! We have two huntgroups that go to the same department (lets call them sales1 and sales2). This means, that when someone calls the number that matches the huntgroup, the display on the phone shows either sales1 or sales2, so they know which product it's about. Now, we're really busy...

Hello! I'm not the best programmer in the world - far from it, actually - but I'm making a small program to read in a text-file and output it in a specific format for the danish customs authorities. Basic format is: 02,date,ourCompanyNumber,CountryCodeForBuyer,BuyersCompanyNumber,amount The...

Hello! For a little bit over a year, I've been logging on to a remote desktop to work and as far back as I can remember, I've had no problems. Now, all of the sudden, the keyboard-shortcuts decided to screw me over. In the past, the shortcuts (like alt+tab etc.) worked on the remote-desktop...

Hello! One of my colleagues asked me if it was possible to search for filenames containing a white-space. She's running Windows XP and uses the default search-engine. Small example: She searches for 6107 710 to find the file named 6107 710.xls, but she gets this: 6107 710.xls 6107100.xls...

Hi guys We're currently looking into renting either a dedicated server or a VPS, but there's so many hosts out there, and it's hard to tell which are good, and which are bad. My "demands" are as such: 1. Space must be at least 40 GB 2. Must run Win2k8 (if VPS, then Hyper-V, not virtuozzo) 3...

Hello! Not sure if this is the right forum to ask in. We run an Exchange 2003 server with Outlook 2003 clients. Most people are sorting their mails based on the recipient (one recipient per folder, both incoming and sent mail) - and now they've asked me, if its possible to get Outlook to ask...