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I have numerous 9608 sets and when they are idle some display "Avaya" while others display " Avaya One X Deskphone Edition IPOffice" Does anyone know how I can get them al to display the same? Firmware is the same on the sets. Thanks

Why would some 9608 h323 sets have the Avaya logo and some have the Avaya One X Desk Phone Edition for IPOffice logo when they are in idle-same firmware. Is it just an issue of vintage? thanks I may win a bet

Will the Avaya 9620 function over a server running a L2TP over IPSec vpn connection or is that not an option. We are attempting to get remote phones online via a Meraki MX84 firewall, which only offers a L2TP vpn? Thanks in adbance for any help!

OK to install AV on OneX Is it ok to install virus/malware protection on OneX server? Logged and and found there was none. We use Sophos

A client has called in with this issue: When the receptionist turns on Nite Service (871) from her extention-it appears to work correctly- if you call the main #'s of the location the AA nawers on 0 rings and if you enter an ext , it will x-fer and ring at that station the assigned amount of...

gOOD aFTERNOON, I HAVE A bcm450 with 75 licsenses, the sets are getting their ip from a domain server , when I try to register a set, it takes the dn (in active and will boot for a bit and then search for server- I will see it go on line briefly in the monitor and if I go to...

Nortel Reporting for Contact Center (RCC) Install Verification Utillity (IVU) does the following: Checking... Verifying Network Ports... Port Status Unable to make a local trustedConnection to port 6010 Check a firewall is not blocking this application on this server I have turned the...

Can you replace a single cooling fan with a dual cooling fan on a 450 without changing the power supply as well, will a regular power supply support both fans? Thanks in advance.

Afternoon All, Does anyone know what the what these are? it appears that i'm hitting the bcm here, and is prompting on the screen: NEW SET User Identifier ID: (what goes here) and then the next screen: NEW SET User Password PW: (what goes here) THE CUSTOMER IS...

Good Afternoon All, does anyone know why SU32 got recalled and what problems may be occurring if it has been applied? as weel as any issues with SU31? I have applied both to several switchs and would like to know what's in store for me.

This is probably a stupid question: A user forwards his deskphone to his cell ( basic forwarding ) He wants the Caller ID on his cell to display the person trying to contact him. This is not possible right becuase the call going to his cell is now coming from one of the trunks in his switch? Any...

Anyone know of any known issues and or fixes for the BCM450 RADOMLY rebooting . I believe it is Rel5. I am gathering more info , I just want to see if it is a known or chronic issue. Any info would be good info,thanks.

Has anyone connected via the soft modem on the 450's? I can get in the 50'S AND 400'S No problem But the 450's keep giving me ERROR 678. Is there some setting I need to change on my modem. Any thoughts would be appreciated.

Stupid Question I know : can you upgrade a 100 to 150 or do you have to swap them out. If you do have to swap them out can you back up the 100 and restore the data to a 150? Thanks for any imput it has been a while since I dealt with these.

I got a Flash4 ( not sure of the software level it is a remote site) It seems to have lost only it's mailboxes, the company greeting is still there all the programming is accessable, but the mailboxes vanished. When I try to rebuild them everytime I put in a mailbox# to create it says invalid...

I keep getting this critcal alarm , end users are reporting no problems but i can't figure out what bus and port is causing the alarm logevent 247 00 D5 02 33 00 12 00 02 00 0C 00 01 2C 44 35 2C 32 33 33 2C 31 32 2C 32 2C 43 2C 31 how...

I cannot remember how to configure a hunt group on a bcm 50 rls 3 to go to a mailbox if no one picks up any help would be greatly appreciated

How can I set it up to just dial 911 not 9-911 currently I have ti dial 9-911, this switch is working off a CSK1 and has it's own PRI AND 4 PSTN lines, this is driving me crazy, although it was not far of a ride.

How can I set it up to just dial 911 not 9-911 currently I have to dial 9-911, this switch is working off a CSK1 and has it's own PRI AND 4 PSTN lines, this is driving me crazy, although it was not far of a ride.

I have a SRG50 working off a CS1K. The CSK1K is in NC. The SRG50 is in Miami.When you dial 911 in Miami it goes to the emergency services in NC. When you dial 9911 from Miami it goes to the emergency services in Miami.The customer wants any 911 calls made from Miami to naturally go only to...