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  • Users: quikeyman
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  1. quikeyman

    Crystal Report Taking A Long Time To Generate Report

    We are using Crystal Report for Best to generate invoices out of Mas500 v6.3. The report is taking a long time to generate, so I began running SQL traces to see where the bottleneck might be. The query that does the bulk of the work has a duration of ~26 seconds when I trace the process when...
  2. quikeyman

    Phaser 7760 Envelopes Jam Tray 1

    I have a Phaser 7760 that printed ~400 envelops through tray 1, but now jams in the fuser every time I try to print another envelope. I pulled the fuser and let everything cool overnight, but the printer is still jamming. It seems like it is not able to pull the envelope in a straight path...
  3. quikeyman

    Phaser 7760 Cyan Faded On ~1/2 Of The Page

    We have a Xerox Phaser 7760 that prints cyan so that it is faded on one half of a letter size page. I have replaced the cyan imaging unit with no avail. I have also swapped the fuser out with no success. When I print a solid fill test, the cyan is faded on half the page, but magenta, yellow...
  4. quikeyman

    Phaser 8500 Cyan Not Printing

    We have a Phaser 8500 that is giving users an unexpected output due to the color being off. Everything has an earthy tone to it, and after comparing a cmyk sample page from the 8500 vs. a Phaser 8200 that we also have, it appears cyan is not present. Instead of blue, it appears to be gray-ish...

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