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Hey guys, Has anyone tried to add a Panasonic SIP phone KX-tgp550 to an Avaya IP Office server edition before. I was told by Panasonic that it is compatible, but after 3 hours on the phone with Panasonic tech support I was not able to get it to work. So if anyone has any experience or thoughts...

Does anyone have experience or tried to use this phone with Server edition 9.1.7? I've tried and I'm getting a license error and unregistered in system monitor. I have more then enough licenses and have reserved the license anyway. Still unsuccessful, any help or input is greatly appreciated...

Looking for 1408 and 1416 Desi lebel template in Excel.. thank you in advance Nick A

Trying to upgrade a BM12 and am unable to locate this file to do the upgrade. BM12a_R1_0r4.bin Thank you in advance

Hey Guys I need your help, i'm trying to verify which Cisco ATA device can be used with an Avaya G3 V16 switch. I'm trying to set up a fax line for a building that doesn't have copper on the campus. Thanks in advance Nick

I'm trying to use custom wav files for a auto attendant. Is there a way to insert/replace the existing greetings without using winscp? If not does someone have any tech notes or info on this? Thank you in advance. Nick

Hey guys, I'm actually out of the office and am trying to resolve some issues and i'm unable to access our company's network VIA VPN. I am able to vpn into our NY LAN and log into the 8500 there. I know there is a way to either telnet or ssh from switch to switch but need a little assistance...

Hello I'm looking for a solution for a employee, they do not want to use a softphone. We have 9630's and was wondering if they can be used as a VPN IP phone and if so do you need to update the firmware. If a firmware update is needed can someone please assisist me on how to do this. Can you...

Hey guys, can you help me out here, I have a user that reported since yesterday calls have not been appearing on the Call Log on his phone. Any idea's on what could of happen, thank you in advance. Nick

OK, Has anyone used these phones?? We are looking for a solution for our home users with high speed internet to replace our pots service. Any guidence is greatly appreciated. Thank you Nick

Can someone help me out again, Our attendant console is covering to an extension when not answered? Where can I go to change this?

Need some help, one of our users wants her 800# to show up when she dials out. Can someone point me in the right direction if this is possible and if so where do I go to make the change. Thank you, Nick

Hey need a little assistance on connecting our IP500 to our Corp S8500 VIA MPLS. I have VCM3s's in the IP500. Thank you in advance. Nick