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We have a client has a basic BCM50 with 8 licenses extensions-needs 4 more internal-can we still expand this some way...

We have a client forwarding his extension to cell phone using analog lines-so I guess 2 lines involved-volume is an issue on calls to cell-any way to do link to cell where call will go out on same line if lines have link feature ??? Please help...

Is there a Toshiba Telephone System Forum as I need some support on password resetting systems that we do not have password for-new clients are calling us for support but we do not have the passwords. Cix 100 Cix 40 and older Strata telephone systems and voicemails Steve

We have a client and all the speakers in shop are dead-the horns are all good but the page port off the MICS has no audio coming out on it. We are on Black Slate. We rebooted system still the same no audio. Can we set up paging on a line port ??? Do we need some external device ??

IS THERE ANY ONE OUT THERE THAT CAN ADVISE ON TOSHIBA PASSWORDS ON EXISTING CLIENT INSTALLATIONS. WE NEED SOME DEFAULT INFO THAT WE MAY NOT KNOW OR BEST WAYS TO RESET IF WE HAVE TO. PLEASE ADVISE ...

I have a client that we service and they had a few companion handsets bad for years-New IT guy starts and finds a few on Amazon-They want me to come in and get them working. I have never done companion is there some easy process to follow for this ??? Perhaps some documents

We have a bcm 50 in the field that has an issue today as you call in to get the clients main greetings and you get more like a default voice saying enter the extension or press 0. Seems to be like the general mail box perhaps. Client cant dial F983 or F982 and no staff can access their...

I have a CP100 on a Cics in my lab i was working on to fix a client issue but I have a small issue. The systems are up and running and i can log in to the cp100 using feature 983-I have loaded in a back up from another system so I have greetings and mailboxes. I can call an extension and leave a...

We have a NS700 with Bell Canada Lines on it. Seems people call in and when The AA answers and you dial the 3 digit extension you want you may get to the extension or you will get back to the AA because the system is not seeing the 1st digit you dialed. We have tested all 6 analog lines and all...

I have a flash 2 with the 4 port upgrade card snapped in it but I only get 24 mailboxes. I replaced the 4 port expander and lost all programming. So when you log in to F983 what is an easy way to confirm you have 24 or 48 mailboxes I dont want to spend all day reprogramming and find out its 24...

I was at a new site yesterday and the client has an issue with lines 1 and 2 calls cutting off when a second call comes in...The issue is not Rogers and I found the ports bad on KSU. All I did is moved the mods from lines 1 and 2 up to line ports 5 and 6. I went into programming and removed...

I have a client that came to us and has an old CICS the first generation that has a full cover over it. I need to confirm this type of CICS can take regular co line cards so they can have 8 lines on system ???

We have most clients wanting the desk phones to forward to Cell these days as you can imagine...We usually put 2 buttons on a phone FWD to Cell and FWD off. Usually this is taking 2 lines for each call. We have a client going in next week and they have Bell link lines so on the Nortel we can...

Sorry to bug you guys is there any one out there knows how to enter programming for an old Nitsuko system to add o music on hold device. New client called us to come in and hook up a device for them. No knowledge on the Nitsuko system since 1980...

I have a client that has 1 BCM 50 in 1 town and wants an easy way to transfer a caller to a number at another location across the city. The system has a T1 on it. I thought I would make up a route so they can easily transfer callers to a code and it will go out. Looking at routes now I am not...

We have a client that we maintain and its a Cisco Unified 500 IP phone system. We normally do not work on this type of system but we are helping out the client. The time on the phones is 1 hour behind and we want to fix this for them. There was a process we found to enter some info thru the...

Hi Guys I have a client that called and says voicemail button says inactive feature-So BCM 50 feature 981 say inactive. Also you call in and voicemail is not answering lines. I had them re power unit and did not make a difference. I am going to site Monday AM what should be my plan of attack...

I have a system and I want to restrict the 4 lines from 7pm to 8am from being able to dial long distance so hacking is not possible. I have set restriction 01 up and have assigned it to all lines-in night-evening and Sched 4 modes. I have assigned times under common settings for the 7pm to 8am...

I have a client that wants me to restrict all sets from calling long distance after 5pm on a daily basis... Can any one help with this process...Did it many years ago...

I have a client that called the other day-they have had some power issues and systems have rebooted a few times over the past month. Usually all comes back good and we have not been there for some time, this week the voicemail did not come back so we went out. The station lights are on but the...