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Hi, Has anyone managed to change the VM 2 email alert content when using Cent OS? If so can you point me to the correct folder? Rel: 9 Thanks

Hi, Has anyone had any problems with installing softconsole in an Citrix enviroment. IPO - R9 1616 Handsets Thanks

Hi all, Scenario: Conference call - Extension Conf - A call comes in hits the VM pro asks the user for Pin and then their name, they will be put on hold till the moderator comes into the conference bridge, the moderator then gets all the callers names and has the ability to press 1 to...

Hi all, I'm looking to implement a solution that is capable for the following: Incoming call --> answered by VM Pro (Menu) --> Options of 5 members of staff --> end user presses 1 and diverts to mobile --> it rings till VM on mobile --> QUESTION is can the end user press DTMF and bring the...

Hi all, I have installed an new UC module on site but i am unable to get IM working, the My Buddy icon is not appearing nor is any IM messaging boxes. Normally out the box it just works, i have upgraded the firmware to 8.1.93 on the UC still with no avail. Any ideas? Thanks in advance

Hi all, Is it possible to use the UC Module as a Voicemail backup, as i can not find a way to syncronize information via SMTP?

Hi, I'm looking for a way for a user to change the PIN on a simple conference bridge which uses conference meet me. Start point -----> transfer (conference meet me number) The client wants to keep exisiting bridge numbers and not go with personnal bridge numbers on 8.1 which i know how to...

Hi all, Is there any 3rd party SIP extensions that will work with the IPO externally using FQDN?

Hi All, Can anyone recommend a softphone usb handset that works with Avaya so it recognizes DTMP output?

HI all, Could someone explain what this port actively does? •Port 5269 must be open for the Avaya one-X® Portal server to be able to federate with another XMPP server outside the company firewall. Thanks

Hi All, Has anyone managed to connect into a ACM via IP office R8.1 via SIP?

Hi all, I am trying to withhold number on SIP trunks via IP office as the SIP providor can not guarantee the 141 prefix will work all the time over the VOIP network. The only setting i can see is on the SIP line - send caller ID - set this to 'None', however it still pushes through the...

Hi Guys, I keep getting trunks from the same providor dropping on registrations for about a minute and then reconnects. Is there anything else on the Avaya that can make this more stable other than the expiry timer which is set to 1min? Cheers

Hi all, Is there any reason why a modem call what get busy line? For example i create a RAS enter extension 888 and then try to dial 888, i get busy tone??

Hi all, Can the IPO handle doing trusted IP authentication rather than registration?

Hi all, A client is trying to divert calls off switch, when connecting to a mobile there is no speech path? They are using SIP lines IPO: R7.0.36 Any Ideas?

Hi All, I client would like to generate an conference call but be able to listen to all parties rather then putting them on hold and choose to speak with a party when button is pressed? Is there a product that hangs of the IPO that can do this? Thanks

Hi All, Does anyone know what AVG gateway i need to download to implement an SSOL VPN solution to IP offices? Thanks

Hi all, Apparently the remote phones do not pass through the Virgin Network, has anyone else heard of this or got the solution working over Virgin? Thanks

Hi All, Is there anyway to turn of IMAP on VNM pro or even turn it off easily? Thanks