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  1. wchservices

    BCM50 Disconnects Analogue Line Randomly

    Hello, I have a BCM50 Rel3, we have both BT and Virgin Media analogue lines, for some reason, the virgin media line disconnects randomly. Its only really just happened and BT line is fine. Nothing has been changed. We have checked the line without plugged into bcm and works fine, so something...
  2. wchservices

    Redirect Line External Number BCM50 Help?

    Hello, Im all new to the BCM50 Rel 3, so still in learning stages, managed to setup lines and all so not doing to bad, but I want a way to redirect a line calls to a external number, through the line I select and be able to turn it on as and when we need. I basically have 2 analogue lines...
  3. wchservices

    Nokia 22 GSM Gateway Interference Help

    Hello, I have just added a nokia 22 analogue gsm gateway to my analogue trunk, all works fine, calls out and all but we seem to have a bad noise coming through headset, the the humming sound you get when you put your mobile/cell phone to a speaker. So we then thought it was because it was near...
  4. wchservices

    Directing Lines BCM50 (Line Pools)

    Hello, Right I have 2 analogue lines and 1 GSM gateway all working. Line 1 Sales (Where customers call) Line 2 Internal (We call out on this line) GSM Gateway (We dial 07 numbers from this, e.g. mobile phone numbers) I want to be able to only allow 07 numbers to be dialled from GSM Gateway...
  5. wchservices

    System Speed Dial Name Change Problem

    Hello, Ive been searching and searching and cannot find why I cannot edit the name in system speed dials using element manager. Just says N/A and cannot click to edit. I can add the telephone numbers ok. Anyone had this problem? Thanks In Advance.
  6. wchservices

    BCM50 Call Attendant - The person you have called is not available

    I am trying to setup Call Attendant on our BCM50. I have setup a greeting table with a CCR Menu node. But here is the annoying thing, everytime I dial the main line number before it plays my custom menu node, it says in a default voice presetting "The person you have called is not available"...
  7. wchservices

    BCM50 Analogue lines disconnect slow (call pilot)

    Hello, Ive finally got my BCM50 working after weeks of struggle and great help from people on here. You people are life savers when it comes to BCM's. Anyway Im not sure if its a setting I need to change. As when call pilot takes the call, whether you leave a message or just hang up, it takes...
  8. wchservices

    BCM50 "Not Allowed" Showing On Sets

    Hello, Im installing a BCM50 rel.3 and seems that each digital set doesnt let any keys to be pressed and when you press intercom says "Not Allowed" Can anyone help me, im sitting here racking my brains. Thanks for your help. Thanks From Bill
  9. wchservices

    Paper Authorization Codes Help

    Hello, Ive seen a seller not a vendor selling auth codes for bcm50 in plastic, says they are new and not used. Thing is how do I add these to my system id with nortel? Or do you think these are not new and been added to a system id. Thanks for your help.
  10. wchservices

    BCM50 SRG Removal Help

    Ive just bought a new system that was used for a project that never came off. I want to use this a a small system and setup digital sets and analogue lines and later on a few ip clients setup. Now ive been told that because the SRG keycode is on there, I could not use the system for digital...

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