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HI we have just taken over the maintenance of a NCP 500 and need to replace a fault IP handset on the system and just need to know the best way to do this so that the new handset keeps all the setting for the old phone? Thanks for any help with this? Mark

Hello Can someone tell me, I have a customer that has a old Mitel system using ISDN 30 Dass and need to change this to ISDN 30e for the new phone system, If I get this changed by openreach will the Mitel system still work or would you have to change the card and reprogram the system for this to...

Hi Does any one have the details of what commands needs to be send to the Samsung to be able to check rooms in/out from a PC as we would like to be able to test this on site to be able to show it is working ok? Thanks

HI Does anyone know how to connect to the SVMI-20e voicemail card on a 7200, I have been give some ports to forward to the voicemail card but still have not joy connect to it while using the DM tool?

Hi all I have a 2 site that are voip link together using a VPN link and have a problem with 1 site that does not pass the name across to the other site when calling them,1 site has a LDK100 and the other site has a LDK300 when there ring from the LDK100 to the LDK300 it show the extensions...

HI I hope someone can help I am try to change the music on hold on a V12 it was set for Music before on a analogue port but seem to be taken away so am trying to just change it to a Tone,so have Change Music Source to Tone and check Data restriction is off on the trunk but am being told you...

Can any one help with this it is a definity system being used in a hotel, When reception is on the line with a guest and we want to transfer the call to someone in house but we have another call coming through, the 2 calls are linked together when we press the “transfer” button!!

Hi has any one got Skype connect working with the iPecs using 5.5 software and if so do you have any programing detail for it I have got it registed but when I ring from skype it does not ring on the ipecs and just goes busy

HI can someone tell me how to get into programing mode on a digital handset

I have a dect r2 cab and the dial tone keeps droping and it seeem to come back over night and then works for abit in the day and then drop again have changed the harness from the system but still happening not sure what i can try next as swoping the cab out is not any good as would need new...