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  • Users: rauliz
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  1. rauliz

    TAC problem

    Hello, There are some users that need to use the TAC code for the main trunk because these users shouldn't have any call's restriction . Is there any way of configure it so only some phones can use the TAC code? Thanks.
  2. rauliz

    cannot delete a busy extension

    Hello, I am trying to delete an extension but I cannot do it because it is busy. Any idea? </ KSEXE:DIR=4131; KSEXE:DIR=4131; SURE? (YES/NO) YES; NOT ACCEPTED EXTENSION IS BUSY /* FAIL 08:29:51 */ /* Error deleting extension. */ /* Not accepted. */ /* Extension is busy. */ SUSIP:DIR=4131...
  3. rauliz

    hunt group

    Hello, I have the following configuration of the hunt group with 6 members. HUNT GROUP Group Number: 30 Group Name: Help Desk ACD? n Group Extension: 5012 Queue? n Group Type: ddc Coverage Path: TN: 1...
  4. rauliz

    divert phone

    An user cannot divert the user's phone or pick up a call from another phone through the normal manor of pressing '8'. Configuration phone as follow. When I have checked the line is blocked, but he says that he can receive calls. Is it normal? can it be the problem to divert calls? SUSIP:DIR=...
  5. rauliz

    line lock

    Hello, There is a extension lock which is not possible to delete it. Is there any way to unlock remotely? < SUSIP:DIR= 4233; STATUS INFORMATION AT 12:32:41 16APR10 DIR TYPE TRAFFIC STATE/PTR LINE STATE/PTR DIV STATE ADD INFO 4233 ATS LINE LOCK #01F8 LINE LOCK #0333...
  6. rauliz

    divert the hunt group

    Hello, An user wants to make a divert of all the phones of a hunt group to another phone which is in another building. I know that we can divert a hunt group using " CDINI:DIR=Group Hunt,DIV= Extension;" but I need that user can make a divert from his phone but I don't know if it is possible...
  7. rauliz

    list

    Hello, I need to obtain a list of all used extensions that I have on the system. the problem is that I am working thru a terminal server, I cannot print it. Do you know if there is a command which makes a display of all extensions thru the tty console so I can copy and paste it? Thanks in...
  8. rauliz

    Hunt Group

    Hello, I have created the following hunt group with extension 4430. User wants; Firstly goes to ext 4585 if this is busy it then moves onto ext 4353 then 4760 followed by 4737 & then 4178 and if it is not answered at all it leaves voice mail on 4430. <GHDAP:GRP=4430; GROUP HUNTING DATA...
  9. rauliz

    Trace extension

    Hello, I have started to work with MD 110, ericcson extension manager v.12.2. I am trying to find the way to do a trace extension. In Cisco is with the d.n.a analyzer. Is there any option in the Extension manager? Thanks in advance

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