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  • Users: EPearson
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  1. EPearson

    Delivering Number out on SIP devices

    I just installed a 5610 IP Dect SIP cordless phone. I need a to deliver the number back out on PRI. I usually use associated number in 3300 forms for MINET phones but doesn't seem to work on SIP devices. The number im delivering is good for delivery out Any help appreciated
  2. EPearson

    Microsoft Lync with 3300

    Anyone using Microsoft Lync 2013 with MCD/3300 instead of Unified Communicator. I know UCA has a Lync Plug-in but I am talking no UCA at all. I have a customer that is interested.
  3. EPearson

    Clustered 3300 Embedded Voicemail won't answer

    I have just added a new 3300 to 2 system Cluster. The new cluster is using embedded 3300 voicemail. The first 2 controlers are using MAS. When calling the new cluster I can't get the voicemail to answer on the embedded. I can call voicemail directly on the new cluster(hunt access code 6000)...
  4. EPearson

    SIP Trunks on MCD 5.0

    We are just in the beginning stages for implementing SIP trunks on our 3300. Is Mitel Border Gateway required for SIP Trunks?
  5. EPearson

    Oaisys Call recording on MCD 5.0 question

    I just setup Oaisys call recording 7.2 on MCD 5.0. Works great!! However is there a way to ignore calls with a duration under 30 seconds. I have looked everywhere and don't seem to see it. Any help is appreciated
  6. EPearson

    Settings for trunk paging port on 3300 5.0?

    I have a trunk page port set up on a 3300 CX 5.0 to interface with a Valcom Multipath. I works fine for a while but then page port busys out and I either have to restore by maintenance command or reset the 3300. The multipath port never busys out just the trunk port on the 3300. What could I...
  7. EPearson

    Help!!! UCA Mobile

    I am trying to get UCA Mobile to work on Andriod and IPAD. UCA is 5.0 and MBG is 7.1. I have UCA PC Client working on my laptop and on remote IP phones working through MBG. The MBG is in the DMZ...NOT NETWORK EDGE 1. I have UCA Mobile licenses and MBG Licenses 2. I have real world FQDN for...
  8. EPearson

    Command for restarting Avanced UM on Nupoint?

    My advanced Unified Messaging on Nupoint has stopped. Checked my IMAP connection and my LDAP connection...both good. Checked my licenses and they are showing up. Does anyone know the root command to restart Advanced UM...This has happened once before and Tech support restarted UM...
  9. EPearson

    HCI Reroute on MAS 3.0 with Clustered MCD?

    I have 2 clustered 3300 MCD 5.0 with MAS 3.0. Is anyone using HCI Reroute/MiTai for MWI? Right now I set up the MWI with DTMF to PBX...most Mitel guys are telling me to set uo HCI Reoute...however the MAS Installation and Maintenance says the following...pasted...Anyone thoughts on this...
  10. EPearson

    Upgrading with MCD Software Installer Tool

    Just curious how most techs perform upgrades....One of our tech just returned from Mitel class and said he was told when doing an upgrade to perform a Full Install via the MCD Installer tool then do a database restore...instructor said doing a full install instead of selecting "Upgrade" via MCD...
  11. EPearson

    5550 BLF Names?

    I am adding NEW BLF appearences on the 5550 Console. When I select edit and add a new extension the name doesn't show but the extension number does... it says " no name 6223" It seems like the names aren't being synced.
  12. EPearson

    Message waiting keys on MXE III MCD 4.2 SP2

    I am adding Message Waiting keys to 4025 and 5330 phones of others peoples mailboxes however the lights will not work until I do a system restart...Voicemail is embedded on MXE III running 4.2 SP2...anyone having this issue?
  13. EPearson

    Installing IP Dect 5610?

    Ive got the 5610 programmed in the 3300. I have the 5610 handset setup as static. I am lost...If I go into the VOIP settings for Account1...what should I set the Authentication name, Account name and other settings to. When I created the 5610 in the 3300 I set the PIN...but didn't see the...
  14. EPearson

    Setting up UC softphone on 3300?

    I have my MBG/Teleworker complete and working. Now I am trying to setup the UC Softphone. What do I create a softphone only device as on the 3300? There is an option for 6600 YA Pro or do I program it as a IP set? UC is 3.0
  15. EPearson

    Backup via FTP on 3300

    I trying to get the FTP Backup to work. I have FTPGuild on my laptop so I am trying it there first. I can open a FTP connection via DOS with (FTP user and @ Password)...so that works fine. However I am getting an error of Broken Pipe:Socket write error. Googled it and I keep seeing JAVA. So...
  16. EPearson

    MCD 4.1 Migrating to RDN Sync via SDS

    I am preparing to upgrade to MCD 4.1 and also migrating to RDN Sync via SDS. Anyone done the same? I have read the tech document from Mitel. Just wondered how things went....looks a little nasty and I dread doing it.
  17. EPearson

    Stutter dialtone on IP sets?

    Any idea why I would have stutter dialtone for about the first 3 seconds after lifting the handsets on my IP sets?The phones are on 2-3300's I have clustered with MAS and single point provisioning in use...both sites are resilient....Would it be the resiliency? No ACD in use either. Any way to...
  18. EPearson

    Removing uploaded Screensaver?

    Can someone help me. One of the past tech's installed a screensaver logo on 3300. It is Mitel with date and time. I have tried to reinstall a new one via Ingenius software...made new logo upload it with App builder....sent it to the Mitel however it will not overwrite the existing Mitel logo...
  19. EPearson

    Syncing 3300's and MAS?

    Is there any way to sync 2 3300's that are each programmed and working to MAS 2.0 so I can use single point provisioning? Only way I can add UC Mobile is to delete user in 3300 and add back using MAS with single point provisioning....That will suck because I have 300 UC mobile to add. These...
  20. EPearson

    Unified Communicator 3.0 Client Software?

    Can someone help me? Where is the Unified Communicator 3.0 client software located? I have looked on Mitel's website under downloads and all I see is the UC 3.0 server software which is an ISO Image. I plan on installing the server later this week. Thanks

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