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  • Users: ExContel
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  1. ExContel

    Norstar Compact with 7.0 software

    when trying to change lines 031 through 034 from unsupervised to supervised system does not updated the changes doesn't even say updating on screen of telephone please help
  2. ExContel

    call pilot keycodes

    I ordered keycodes to add mailboxes to an existing call pilot 100. The vendor i bought the orignal call pilot from is out of business so i ordered keycodes from yet a different vendor and he sent me an authorization code and told me to to go on Avaya website to get keycode. i tried to register...
  3. ExContel

    Norstar Cics

    i have a new Norstar CICS with 7.1 software and cid card. This is the BT version cabinet and software that was made for Great Britain. i installed one of these last week with no issues but this one will not stop flashing and give me time and date so i can enter into F**STARTUP. Please help.
  4. ExContel

    Mics 7.1 calls drop

    I have a Mics 7.1 with copper trunks only one month old. Customer says they are on the phone (T-7316e) the display goes out, call drops, display comes back on immediately but call is gone. This is not a restart where phones flash. Display comes back and line buttons that were in use come back...
  5. ExContel

    Low volume on Norstar CICS trunk calls

    thread799-1558420 I have two Norstar Cics switches that compain of low volume on calls. One has voice mail one doesn't I have replaced Cid trunk cards. Both switches are within one mile of each other, i took ckt loss reading on copper trunks anf they were 5.5 to 6db which should be good any...
  6. ExContel

    Call Pilot 100

    I have a customer whose CP 100 was put on their local computer network for a user who is no longer there. I could not access the CP 100 with my laptop like I always do, what are the proper steps to access this CP 100 through a laptop. Please give very detailed, I am an old school phone man not...
  7. ExContel

    CID card locks up on Norstar CICS

    I have a CICS with (1) CID trunk card,trunk card just quits gives alarm 51-2. I can unplug system plug it back up and everything work fine again for two or three weeks then it happens again. I have replaced CID card twice, no change. I am very close to telco remote so I put loop current...
  8. ExContel

    Mitel 3000 password changed?

    One of my techs installed a Mitel 3000 last year and the user of station 200 forgot her mailbox password and in her attempts to remember it I think she changed the default system password We cannot access the system. Need help PLEASE
  9. ExContel

    Norstar CID card locks up

    I installed a Norstar CICS w/ 7.1 software and one CID trunk recently and the CID card just locks up and will not give dial tone until you unplug and plug system back up. The system doesnt go down just the trunk card. I am retired from phone company and we have installed these for years. There...

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