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i am trying to chg the deny on 855 number so when some dials 9-1-855-976 they get pass the 7 fast busy how do i remove this denial from this toll free number NPA 1855 RLI 1 DENY 976 SDRR DENY CODES = 1 ITEI NONE

afternoon All, i am getting an recording failed from an cisco 8851 phone , we have this group set to record calls once they are answered , and i am getting error message and call manager to UCCX with the following error . and this is coming from one mac address. FYI the agent do not log in...

Afternoon All, question i have to update firmware on 2000 1140 IP phones , and these phone are at 14 different locations . I know i can use cmd iset rset all , but these phone are in 14 different location, can i update theses phone by using CMD iset rset them by their sub net mask of the...

Afternoon All, The question i have can anyone out there tell me if this Avaya document is for Avaya blue "nortel" or Avaya "red" . AKA NRS or session manager . Avaya Solution & Interoperability Test Lab Application Notes for Configuring the Polycom SoundStation Duo running UC Software...

Morning All, Question we have cs1K with OCS r2 we use for click to call they can make calls from OCS that ring on their IP 1140 phone . but we are switching to office 365 . OCS goes away and we are thinking about using 2050pc softphone . but they want to do mass deployment and setup DHCP so all...

morning all, I have an B179 sip phone i need to install i have the NTP to add the sip line to my CS1K 7.5 , but i need to load the b179 sip phone firmware here where i get lost stump in EM under software and under IP phone firmware i don't have B179 listed we have the 1100, 1200 and 2004...

greetings, my question is i have the 2050PC license server and it running on windows 2003 server and that server. per microsoft they will no longer support 2003 in the near furture and the server itself Dell it in the same boat no support . so i need to move the license server , but can i...

afternoon all, the question i have is , i have TM 3.2 that has my 2050pc license server deploy on it and with our 7.5 upgrade TM goes bye -bye . can i take that license server for my 100 2050pc license and place on an VM instead of a physical server box. please advise .

question for all, i have to add an expamision cabinet to my csk1 1000e , can i add that cabinet with out powering down the main cabinet ??

Question for anyone , do you have to put the PRI card in the main cabinet of the CS1K or can you install them in the exspanision cabinet ????

Morning all, I have a remote site that the signal server wont register to the NRS . the site is has it own gateway but phone are register back to core 0 . cs and ss are active only if we lose main site network , any idea why wont register to NRS .

Afternoon all, Need some of your advice or help in clearing up this issue . i have CS1K 1000E release 5.5 i am having some 911 issue, we are an all ip system 2000+ phone, our 911 is setup in one zone and analogs devices setup in ERL for each location . the problem i am having is once in a...

morning all i have a ecm server , that we dont since we have TM 3.2 . i am trying to login so i can start using it TM is going bye bye . any ideas what would be the default password . all the one i have got in out keepass system when we set this thing up dont work ....

Morning all, config question on the 2033 polycoms. here what i have, very large conference room that one 2033 just doesn't cut the mustard . we are looking to place 3 more polycom in this rooms. here where the problem is. this conference room is for our sr mgmnt team and to make this simple as...

afternoon all, the question i have is on TM 3.2 the data buffer . when i go to ld 117 and stat buffer it tell me it 3.4 % full . my question where is this stored at we lost some call records bucause out buffer was full and can't find where it stored . any ideas .

afternoon all, i am trying to find where i would look to see who many 2050pc license i have left . do i look in the CS1k or on the license server. lost in the dark

afternoon here my question, music on hold . it work fine when call are coming from the outside world , but when someone calls internal 4 digit and you placed them on hold dead air ?? in what route do i change this so that internal calls get MOH also.

here my question, i have a CS1K 5.5 when the system was setup we didnt require that from any phone when you press 0 , that it need to go to our switch board. but now i need to set this up how do i going about this ?? i have the zero out setup in our voicemail which is exchange 2007 .

Here what i have , we are using exchange has our v-mail system with geomant MWI , per my window server eng's and goemant my CS1k isnt sending a responds in a timely manner and is causing the light to not come or to stay on once a message has been read or deleted . is there a way for me to get...

hello fellow telecom people, I need your help i am trying to remove a 2050pc phone VIA TM and i keep getting this sch code 3928 SCH3928 TN type does not match with the corresponding voice or data TN. Action: Severity: Info. Critical to Monitor: No. SNMP trap: No but the other wired thing in...