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  • Users: jaguilas
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  1. jaguilas

    no auto logout in Cisco Agent Desktop

    My query is as follows. Surely someone can help me. In one of the ACD groups that have in my work, acts so that when a call goes through an agent in ready state, and the call is not answered, the system automatically, leaving the CAD user to NOT READY. I need to modify the normal system which...

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