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  • Users: kwr04
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  1. kwr04

    formula editer window won't open up

    In Crystal reports version 11.5.3.417 with built report opened. Click on "Select Expert" then "formula editer" button. My screen locks up immediately and formula editer window does not come up. Only way to unloack screen is hit the ESC button on key board. I can't open any built formula's...
  2. kwr04

    Need to create a looping formula 2 evualate 2 different records

    I need 2 evaluate 1 record then 1 or more records depending on number of groups ticket was assigned to. In order to define resolved & assigned ticket counts for certain groups. First example need to count ticket assinged to abc1 but not resolved by them. Second example need to just count once...
  3. kwr04

    new 2 evaluate tickets and don't count dupicate ones twice.

    crystal report --------------------------------------------------------- group header#1 assign_support groups abc & xyz ----------------------------------------------------------Group header#2 Items formula called "Rest-Low-ST" place in group header#2...
  4. kwr04

    Need to enhance existing formula

    Anybody have any suggestions would appreciate any help. Shared NumberVar extreme_urgent_count; If {ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority} = "Urgent" Then extreme_urgent_count := extreme_urgent_count +1 Else extreme_urgent_count := extreme_urgent_count; extreme_urgent_count If I have...
  5. kwr04

    Need to enhance existing formula

    Shared NumberVar extreme_urgent_count; If {ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority} = "Urgent" Then extreme_urgent_count := extreme_urgent_count +1 Else extreme_urgent_count := extreme_urgent_count; extreme_urgent_count If I have one urgent ticket that gets assigned first to one group...

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