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Hello everyone, is there an easy way to assign 4 HuntGroup Enable button on a softphone? (user is member of 4 different group but do not loggin in all group all the time) Thanks

Hello everyone, I have "hum" problem when i convert an analog extention to a page port with a 70V amp. Paging is working but there is always "hum" coming out of the speaker.. It look like if there was somekind of voltage on that port or something like that..any hint why?? When i connect same...

hello everyone, i have hunt group missed call log issue with 1616 phone on IPO 5.0.20. It just dont see it. When i replace it with an 5610 phone, hunt group missed call log work fine. Any idea why?? Thanks

Hello everyone, I have a issue with the dial by name on embedded VM on release 8.0.44 All user have record there name correctly and configuration is ok in the manager. When we go into the dial by name by pressing "#" and i dial family name, VM keep saying " no name was found " Any hints? Thanks

Hello everyone, we send to one of our client an 5410 phone that was on a previous R6 version. The customer now is on IPO 406 running 4.2 and the phone stay at "please wait" I know there was the ALLOW_5410_UPGRADES on the no user source tab to upgrade the phone but is there anything i have to do...

Hello everyone, is there a way to put a password on the VM pro client install on the server itself and prevent anybody to go modify the VM config? I saw there was somekind of config into the administration of the VM pro administration tab and in the security settings of the IPO but doesn`t seem...

Hello everyone , i have an CID issue with IPO 500V2 release 7.0(30)on analog trunk. I`m sure that the telco provide the CID i test it with my testset, but it just dont work on the IPO. I have replace the combo card with same result...no CID. All line are set to Loop Start ICLID The incomming...

Hello everyone, I`m planning upgrading 4 sites that are currently on Release 7.0(23) to release 8.1 All site have 9620 IP Phone and 3725 IP Dect.(around 350 IP 9620 and 60 IP 3725 Dect in total for the 4 sites) There is a centralized voicemail on main site and a dual PRI. all site are linked...

Hello everyone, I have an issue with 1416 serie with call park button (5 call park of them). For some reason and never the with same phone, all call park button start blinking red and there is no call on the park slot. Any ideas?? thanks

Hello everyone, is there a way to export all IPO configuration and component to a .xml file? Thanks

Hello everyone, is there a way to change a user greeting just by pressing a button? Like swapping from greeting 1 and 2 with a single button? Thanks

Hello everyone, working with IPO 8.1(65) and VM Pro 8.1.2004 When i create a Queue and Still Queue with the generic action everything works fine with the queue and still queue and music goes on after the "please stay on the line".. but when i put a menu action for the still queue that says...

Hello everyone, i have a problem with VM pro R 8.1.9102 running on a server 2008 R2. When we dial the extension number, sporadically, it is transfer to the wrong extension and this is happening at irregular intervals in time and never with the same extension we try to reach.. I know it`s not a...

Hello everyone, i have problem make de Contact Store with the UC110 module, the system doesnt see the path for the recording.. I already make this to work with a regular VMPRO on a regular server but not on UC 110....Any hint anyone?? Thanks

Hello everyone, one of my customer have a fax sending thrue PRI with account code for long distance set by the provider....When they try to program the fax machine with some pause, the fax is not sending....so is it possible to program a SC with example the feature 1N and then put a pause with...

Hello everyone, is there a way to activate, for example my personnal greeting #2 by pressing a program button on my phone? Thanks

Hello everyone, We have IPO V2 on 8.1(65) with PRI trunk. I have a problem with the DTMF on softphone when we put account code. The account code are directly on the PRI, and when we try to put the code when prompt, i see the digit on the softphone but no DTMF is heard...so the call is not...

Hello everyone, i`m trying to create a multiple test condition for one of my customer.. The scenario look like this....., there is 4 staff member on duty every weeks of the month.. (example) Staff #1 is on duty Thursday 14/03 12PM until next Thursday 21/03 12PM, and then Staff #2 is on duty...

Hello everyone, i`m using one-x mobile on latest 8.1.78 One-x portal release. Everything work fine with the apps on the iphone but when i receive a VM message and i click on the message and try to listen to it, nothing happens...I see 3 new messages but not able to listen to them.. Anyone knows...

Hello everyone, when you have one-x mobile apps you can track the location of a user that have the apps install on there cell phone...so my question is or should i say my boss question is :-),can i track someone directly via the one-x portal or by any other way if i dont have the apps on my cell...