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I am curious - has anyone been successful in setting up the "Windows Domain Authentication" feature on IPO R9 Contact Store? After searching on and off for 6 hours yesterday, I finally found the tool to encrypt the password. I set up the acr.properties file as listed and I am getting a Java...

From what I see, the Essential Edition license says it is only needed for an IPO v2 system that was newly installed with version 8. I have several IPO500 v1 systems with Voicemail Pro that were upgraded over time from 5.0 to 6.1 to 7.0 to 8.0, all with the required upgrade licenses. All are at...

If this is documented somewhere, and I am having a senior moment, I apologize, but please share where it is documented. I have been asked for a way for a user to change his password - NOT login code/security PIN, NOT voicemail code - but the password from the User, User tab in the...

Does anyone have any guidance for setting up distributed voicemail servers using the Linux Application server? The instructions say that a combination of Windows and Linux servers is allowed, but most of the instructions pertain to Windows machines. It can't be as simple as setting the SMTP...

Pardon me if I am having a senior moment... We have 7 IPO's in a working SCN. Most are 5.0, one is 6.0, and one is 6.1 release. There are no duplicate names or extension numbers. Being in North America we have the default short code for outgoing calls set to 9N routing calls to the ARS form...

The manual for VM Pro release 5 shows the assisted transfer action to have 4 results - Next, No Answer, Busy and Invalid Number. When I try to add an assisted transfer action, the Invalid Number does not appear. Any suggestions would be appreciated. IPO Firmware: 5.0.15 VP Pro: 5.0.23 Thanks.