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Greetings: Has anyone setup a message only msilbox on IX Messaging? I'm sure it'e simply but I can't seem to find the right option. I ended up creating a separate department and setting max messages to zero then associating the mailbox to this department. It works, sort of. Incoming callers...

Greetings: My site's Avaya CM (8.x) and CMM is airgapped and we in the process of upgrading the voice mail to IX Messaging. Is there a way to export/backup voice mail messages for users on the system? Thanks, Kulabird

Greetings: I have a VIP and their executive assistant with an interesting problem. The EA has a bridged line appearance (set to ring) for the VIP and normally intercepts calls if asked and will place the call on hold allowing the VIP to grab the held call, which is currently blinking green on...

Greetings: I had an old ERS4524GT-PWR which we plan to exhume from stasis as it supports IP routing. One thing I did discover was the firmware was at 5.3.0.3 and the software at 5.3.1.0. Attempts to update firmware failed and the message reads, "Software download not supported on this stack...

Greetings: We're in the process of upgrading our system from Aura 6.x to 8.x. We've noted there are are great deal of TN cards which do not have recommended firmware available. What has been your experiences? We just do not have enough funds to 'GO G450' or 'GO IP/SIP.' Thanks

Greetings: Anyone had luck blocking ranges of caller ID/ANI? I have a large system and have noticed spammers using the same area codes or non-existent NXX numbers. I currently block individual numbers using the XMOBILE/COR method but after 100 entries, I'm hoping for something with a wider...

Greetings: I have a CM 6.3 and 7 users are setup in a ucd-mia hunt group. This worked somewhat well except there were issues when users accidentally logged themselves out of the group and did not realize it leaving incoming calls ringing busy. With a change of staff, the group supervisor...

Greetings: I'm stumped in trying to find a phone number in my CM 6.3 system. This number does not show up when I use 'list trace.' If I try to add the phone, the system tells me the number is previously assigned. List uniform dialplan does not show the number. it does not show up in...

Greetings! I have a core duplex CM 6.3 on HP DL360 G7's and an ESS duplex CM 6.3 on HP DL360 G7's. Currently none of the CM servers are running AVP. We would like to repurpose the ESS servers for Session Manager 6.3 and any other virtual servers I can cram on it. Has anyone run into this...

Greetings: I have both T1 and PRI circuits hitting my switch (CM 6.3 with G650 media gateways). I have the same carrier for both circuits and no one knows why we have both T1 and PRI circuits. Carrier sends me 7 digits regardless of T1 or PRI and I have 5 digit internal numbers, which match...

Can anyone point me in the right direction? We have callers from a specific NXX calling my CM 6.3 and I need to redirect these calls to a VDN (currently built and working). Why? We are getting voice phishing (vishing) from this NXX and we need to address this without completely blocking NXXs...

Can anyone speak to the conferencing abilities in Office Linx and where the abilities of Office Linx ends and the full featured-ness(?) of Equinox takes over? Just curious as my site uses meet-me-conferencing extensively (native to CM, not the MMC server) but would like to host larger...

My question to those who have been (or currently still are) working on large installations: What do you do for maintenance on a regular basis? What tools/procedures/habits have you developed which made you a better administrator? BACKGROUND I have been on the installation side for quite...

Hoping someone has run into this before and it's probably a lot simpler when you are not knee deep in trying to find a solution with single minded focus.... PROBLEM: On the LSP site, the phones work fine and can access trunks normally when the core system is running normally. During testing of...

Greetings: I must be doing something wrong but I haven't figured out yet what I did wrong. I have a test CM 6 system (S8300D on G430) and I had created a number of stations, setup the gateway, saved translations, then backed up the system. Backup consisted of two methods: (1) full, (2) all...

Greetings: A new client's CM just crashed and the system just reboots all the time. As they are a small operation and have shut down temporarily for renovations they've allowed me to remove the server to my office. MONITOR AND KEYBOARD ATTACHED: System boots but during the Linux O/S loading...

Greeings: I've got a CIX with IVP8 in the chassis. As the sys admin password was accidentally changed, I need to default the password. I've tried using port 2 but was unsuccessful as I did not have a null modem adapter at the time. I am going to pick one up anyways but I'm curious about...

Greetings: Can anyone suggest some companies for SL100/DMS100 parts and card repairs? I'm aware of Genband and Nextira One but I'd like to find several others for repairs. Thanks, Kulabird

System: BCM450 5.0 Calls to the BCM450 are immediately answered by the auto attendant (CallPilot) and one of the selected options is to reach a service manager. This reponsibility rotates monthly among a group of 13 persons. During that month, all calls for a service manager are directed to...

Greetings: I have an SL100 with an odd problem. A CLEC has call forwarded a number, 555-xxxx, to a phone number, 444-xxxx, on my PBX (DID over T1). This number 444-xxxx is set to appear on phone 123. Phone 123 is call forwarded universally to phone 456. Phone 456 is call forwarded...