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  • Users: ChukiePTY
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  1. ChukiePTY

    Display on AHT on the phone's display

    Hi all, i remember that we had an very old avaya phone (AVAYA Callmaster IV) and the agent was able to check their AHT, amount of calls, time duration, etc... if i want to access this info with 4621sw ip phone, how can i do it? this should help the agents to work better on their metrics...
  2. ChukiePTY

    Why CMS shoud be Rebooted periodically

    Hi guys, I just want to know why avaya CMS should be rebooted periodically. Our vendor told us, that is because temps, is this rigth?? thanks

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