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We use the Meridian PC software for our console on the CS1000 and we are upgrading to windows 10. I tested it with windows 10 and it works fine but how do I register the software now that Nortel is gone? I called the old number and it comes back to a company called Affiliated. Thanks, Dave

I have an extension that logs on using virtual office. Sometimes when he logs on it takes over the phone where his extension has an appearance. I have other people that have their key 0 on multiple phones, mine included that never have this problem. Has anyone run into this? Thanks, Dave

We have 4 PRI's in our CS1000 and after doing traffic studies I think I can get rid of one of them. I want to test this and figured I would just turn down the d-channel and loop of one of the PRI's. Do I need to get AT&T involved? I would think that the calls would still come in and if I ran out...

I will be setting up some phones at a remote site that does not have a DHCP server there to pull info to the phones. I have the subnet for the site, does anyone know how I set up the phones so they can register to the CS1000? Do I put in the subnet under the gateway and re-boot? Will it download...

I have a question about replacing a Norstar M7310 phone. I have a site where the phone just died, I replaced it with an old one I had sitting around for a long time, It worked for a day and is dead. I picked up a refurb for $47.00 and was going to replace it. I know nothing about the Norstar, I...

I'm having a problem with a remote site. The user says she has tried to get into the voicemail box and the system says not registered. I tried dialing in and entered ** then 11 (mailbox number) and then 1111(password) and I get mailbox not registered. She has been using this mailbox for years...

We are going to Geo Redundant call pilot, has anyone done this? We have a campus redundant CS1000 and high availability call pilot now. Does anyone have any idea how long this process takes to convert to Geo redundant CP? Thanks Dave

I have an 1140E that keeps flashing Phone Location Unknown on the display. When I look up the TN it shows a 10.10.4.83 IP but it should have a 10.43.0.xx IP. I have deleted the TN and re-created, I changed out the set. I checked the ZONE and it's correct for the floor. I made sure the phone was...

I have a CS1000 on 5.5 and was wondering does anyone self maintain their system? Also, can you buy PASS from Avaya as a self maintainer? Thanks

Has anyone had a problem with paging over the 1140E phones? We have a Nortel CS1000 and when we try to do a building page (around 300 phones) about 75 to 100 do not get the page. We have wipe out the software on the application gateway and loaded the lastest software. I made sure all the phones...

Does anyone know of a site I can download a copy of desktop messaging 5.00.41.96? We have ver 5.00.41.17 and are upgrading to Windows 7 and need the latest version. Thanks

I was wondering if I can collect CDR info over IP on the CS1000. thanks