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Does anyone know if Avaya is going to keep any parts of the Nortel/Norstar/Meridian line alive i.e. new SW releases, equipment, etc?

I have a customer that just bought another warehouse next store. It is about 400 feet away and his IT guy wants to have fiber pulled between the two buildings because of the distance. The customer is trenching and installing a 2 inch conduit under ground for the fiber and the voice copper...

I programmed NIGHT at 7:00pm M-F and all day on SA-SU this has been working on AUTO for several months. Now all of a sudden the customer reports that the AUTO feature is no longer picking up calls on the AA at EXT-200 starting at 7pm each night and stopping again at 8am each morning. I...

I have a client that has one of the daily weekly monthly Budget Suites locations. he offers only free local calling and no rebilling of any toll services. There are about 200 rooms using analog telephone sets and they all need voice mail and auto attendant. Could a Magix support this...

Customer has a MICS 4.0 with NAM 4.0 with about 20 loop lines and 30 extensions in a small corp. office setting. Installed about 12 years ago but in great working condition. They have a mixture of M and T series sets. They wanted to be able to use T7316's with KIMS and expand their system speed...

The KSU has the Avaya Merlin Magix name on it. They want to port their existing XO Communications PRI and DID over to Cox. We don't have any Merlin Magix support here in town that I can refer to the customer. What should I expect to have to perform for this customer prior to the cut and on...

I have to admit that in all the years I have worked on Nortel I have not come across one instillation with a PRI. I work on mostly small business analog. Is there any resource information I can review that will tell me what I need to place an order with a Telco and how to configure a MICS for...

I have a client that has a Lucent PBX that has a PRI and DID I assume since it says Lucent on it it must be a few years old is there a forum available for older Lucent systems?

MICS 4.0 with NAM 4.0 Customer has used their dial 9 group for years and now we have added dial 8 and dial 7 for two additional hunt groups that are used for different departments. The ext. users use speed dialing a lot and now they want the calls to go out over their assigned groups i.e. 9, 8...

Any suggestions for using any Nortel / Norstar / Meridian for a Hotel / Motel application. Do they have anything for this application that any of you have used. There is the analog guest phone issue.

Has anyone used this software? I found a copy of this in a box when I bought a used NAM 4.1. Can this be installed and used on only one NAM or can this SW be loaded on any unit I want. IS it key code protected? What is your experience with this SW etc. how easy is it to use, customer...

I am a nortel guy and partner and merlin. customer inn town has a three year old ip office with pri. needs it moved and set up with new telco. they have no passwords. there is no local ip office guy in town. is this something I can tackle even with vendor phone support? I have benn in biz about...

Customer is using message notification to his office and his cell. He is complaining that he is not getting called on his cell if he is not at his office. I.E. Message Notification 1 555-1212 2 555-2323 The duration timer is set for 15 mins in the COS. I thought that if the first number is...

Anyone have a source for repair parts of the GN Netcom GN 1000 Handset lifter?

Why do the telcos send CID data stream only after the first ring. It seems it would be better if the CID data stream was sent first then the ring. This way the user could always have the CID info. available if they want to answer their calls on the first ring. I have to train my customers to...

Will the copper NAM 4.1 perform the same functions as a Fiber NAM 4.1 i.e. software functions etc? I am assuming that a copper NAM 4.1 is simply connected to an available station port like a Flash or CP would be.

Will a KIM work on a T7316e using CICS and SW 3.0?

I am setting up external CF to a cell phone. I have set up the usual Routes and Dest codes. I have Allow Redirect and Allow Redirect Ring set to Y. When I enter F4 or under try to set up CFNA after (x) rings I get INVALID NUMBER and CFNA will not accept the "9". I have done this before but I...

can cics 3.0 display cid before call is aniseed on all sets?

can I add a CP on a CICS ver DR 6.1 or a NAM 4.1 via a copper to fiber converter?