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Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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International Calling
Hi, I'm trying to allow someone to call international numbers through our phone system. From googling around I thought it was to do with the user's NCOS setting. Some users could already call international numbers so I did a print of one of their TNs and saw their NCOS was set to 7, where the...- rapid2k10
- Thread
- Replies: 8
- Forum: Nortel: CS1000 (Meridian) systems
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adding to ACD queues and call monitoring
I'm getting to grips with the Meridian system where I work, but one thing I'm having trouble with is the ACD system. I need to add a user to an ACD group so he can go in the queue to receive calls from our external number, but I don't know how to do this. Another thing I need to do is allow a...- rapid2k10
- Thread
- Replies: 12
- Forum: Nortel: CS1000 (Meridian) systems
