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  • Users: Alpina
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  1. Alpina

    ASU's and CSTA-III

    I have a system with 6 media gateways to support a mixture of analogue trunks, CAS trunks and ISDN trunks. 3 of the media gateways have ASU's and there is a +1 in a small chassis. I want to connect an application to the MXOne which uses two CSTA-III interfaces. These monitor and control the...
  2. Alpina

    GSM. Using USSD from a landline

    Hi can anyone help me? I am looking at an application that needs to access a GSM system via a land-line and use the USSD codes to initiate services and send (non-sms) messages to mobile users and other terminals, again on a fixed line, connected to the GSM network. I only seem to be able to...
  3. Alpina

    iS3000 TAPI drivers and Windows 7

    Does anyone know if the Ergoline TAPI drivers are supported in Windows 7 Thanks...
  4. Alpina

    MITAI integration to 3300 MCD5+

    I have an application which monitors the calls in a CTI queue. Rather than use ACD for distributing the calls from this CTI queue, the calls are listed on the agents screen. An agent will cherry-pick from the list of calls in the queue. The question is can I get this to work using the MITAI...
  5. Alpina

    IP Phone 115E. Headset Pin-outs

    Anyone know where I can find a pin out diagram and/or description of the headset socket on a Nortel IP115E Model NTY506
  6. Alpina

    Voice Announcements in CTI Groups

    Any ideas how to set up voice announcements in CTI groups using the VSU card? System is MX-ONE TSW13 with Application Link V4.SP21

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