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  • Users: caknfd
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  1. caknfd

    200ICP PMS

    Is there a way to test check the status of PMS on a 200ICP. Any Logs TIA Craig
  2. caknfd

    SIP Trunk to a Raulands Telecenter

    Looking for anyone that has got a 3300 to interface via SIP to a Raulands TCU school Intercom. There saying it SIP but there is really no SIP Configuration on their side. We put in a Patton box to do FXO to FXS integration, but it is a temporary workaround. Any info would be helpful Craig
  3. caknfd

    Unable to backup voicemail

    Have an AX system version 8.0 SP3PR3 In the backup form the Voicemail Messages Check Box is greyed out (Never seen greyed out before) I can complete a backup without(voicemail Messages)fine If I try a scheduled backup I can select voicemail messages but the backup fails I have stopped and...
  4. caknfd

    5320e PC port failing

    I have a customer that has had multiple 5320e the the PC port is stops working. I asked around here and no one can even remember one going bad. So just wanted ask the group if anyone has heard of this being an issue. Craig
  5. caknfd

    Networked ARS question

    Say I have 3 3300's connected via IP trunking. 1 phone controller and 2 trunking gateway controllers with one PRI each. In the ARS in the phone controller I send say 91+10 using a list (first choice TG#1 2nd TG#2) to TG#1 and its PRI is busy will the busy be past back to the phone controller so...
  6. caknfd

    Exchange 2016 UM rerouting issue

    3300 Rel 8.0 SP3 with SIP trunks to exchange 2016(actually 7 SIP Peers to 7 different servers that does some routing to the active Exchange server) when a call no answer forwards there is a 15 sec pause after Exchange answers before the greeting is played. If I reroute the same user always...
  7. caknfd

    Cisco ATA (SPA112) and SIP trunks

    Have a multiple site system that was using 6 PRI's we recently removed the PRI's and went SIP. All is good except Cisco ATA's (SPA112) at remote sites now get reorder when dialing out.(No problem prior to the SIP conversion) They can dial 5 digit (internal numbers at any site) and when I routed...
  8. caknfd

    Help with Telepacific Smartvoice SIP service

    Having trouble getting a Telepacific Smart voice SIP service even registared. Telepacific and Mitel are at a loss saying it is each other we are sending the registar events but the are being rejected with 503 Service Unavailable - registar unavailable or not enabled. If some has a Telepacific...
  9. caknfd

    Can't backup one specific rel.9 3300

    Trying to backup a specific 3300 that is still release 9.0 and it hangs on the needs Java to . Tried different laptops tc. no luck. Was going to try the software installer tool but don't see how I can do just a backup without an upgrade. Does anyone know how I can try a backup with the software...
  10. caknfd

    Oaisys and SIP Trunks (using CTI)

    We have a Vmcd and Windstream SIP service coming in on MPLS and going directly to the Vmcd (no MBG) it is connecting OK and calls start to record then stop. We have the NIC in the Oaisys mirrored to the Vmcd and I think whats occuring is once the call is set up it is not going through the Vmcd...
  11. caknfd

    SIP trunking between 3300 and i3

    Has anyone connected SIP trunks between a 3300 and an i3. If so do you have any tips you might forward to me or maybe an export of your SIP PEER Profile. Thanks Craig
  12. caknfd

    Message lamp won't turn off

    Have a 3300 and MAS/Nupoint when the user recieves a message the lamp lights as it should but when checked it will no go out. I have Putty and connected to the Nupoint Text console and using the "Lights Test" I can light the lamp but can not turn it off. The user can clear it via the "voicemail...
  13. caknfd

    UCA 6.0 Status

    I have a UCA client thats entry level license when installed the In the Office status is not there only the DND and gone for day. Since it is entry level I can't get to manage statuses to manually add in the office since it is a entry user. I have uninstalled and reinstalled no help. Other users...
  14. caknfd

    Hotline for faxes

    I've read through most of the post and was wondering if anyone has come up with a direct to ARS type of work around for a 3300. Kind of had it working with a speedcall 9* dialing 9 (I think) and it would work if you dialed the number quickly but if you paused for even a second it would error...
  15. caknfd

    CESID number

    We have a new install with 14 sites. Each site has a local trunk for 911 notification. All phones will be homed to a controller at the main site with a PRI (most will failover back to a local controller at the local site) instead of routing 911 calls back through the local controllers could I...
  16. caknfd

    3300 PMS issue

    Trying to get PMS working with a 7.0 3300 and a Wydham Soft Hotel PMS. I see the records in a PMS trace but it is not working. What I see and i think is causing the issue is the PMS system seems to be sending and ascii 02 at the begining and an Aascii 03 at the end of each transmission. In the...
  17. caknfd

    Nupoint PMS via Ipocket

    What is the correct port (IP Socket) to use when connecting a Nupoint to a PMS system via an Ipocket. Is there a specific port that should be used.
  18. caknfd

    PMS to Embedded 3300 VM Port locking up

    I have a 3300 Rel. 6.0 SP3 that it appears when I connect the iPocket the VM PMS port 6830 will lock up. The only way to clear it is to reboot the 3300. Once cleared I can using the PMS Emulater talk to Port 6830 and after connecting the iPocket (which I cant make work through the PMS system was...
  19. caknfd

    Max numbers of BNIC/BONS

    Anyone know if there is a maxinum number of BNIC or BONS in a 200 cabinet when connected to a 3300. We "upgraded" a 200ICP with 3 per nodes that have a mix of regular and BNIC/BONS card and having a few issues (ramdom ringing in the hotel rooms ets) there is a bullitn (04-5118-00017) that...
  20. caknfd

    Visual VM stopped working after upgrade

    4 3300's clusted all upgraded to 6.0SP2 (from release 7.x)using the Embedded VM at the main site. Visual VM works from the main site but no longer works from the 3 remote sites. Any Ideas Craig

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