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R11 IPO SE Can you disable Do Not Disturb function for a user? The guy isn't supposed to be using it.

I have tried everything in the world including beating my own head against a wall. I don't remember having this kind of trouble. We are trying to dial a number then pause and dial an extension# Trying on 2 different systems. One is on a SIP trunk the other POTS. The call just dials the main...

I have a customer with a new installation here that has no audio periodically when calling other extensions. We are using internal auto answer. When this feature is off the phone rings fine and audio passes fine. 4.0.4 fw on phones. VCMs are not congested.

SCN - Both sites on PRI and VPNed SCN. Moved from 9.1 to 11.0.4 last night and now, When site 1 calls site 2 and the called site 2 ext. is twinned to a cellphone, the cell phone see "restricted" in the called ID. It was fine before upgrade. Perhaps ARS? on site 2

We added two more sip channels to the system here. Same trunk we were using just 2 more paths. 9.1.10 500v2. Everything works great except, after the call is made there is no ringing sound on the IPO but audio cuts through fine once the called parts answers. Internal ringing works fine. Sip...

This is for a Business owner's home. After reading through the manuals I believe the phone has to see port 80 and 443 on the PBX plus 5060. I cant use those ports. can I change the ports in the j179 by inserting a colon and the port I would like to use after the IP address of my http server? Are...

I have installed on 11.0.2 and 3.0 Server edition recently and had no problem getting h323 to happen. I have not modified the 46xxx file and have only changed sip settings in the phone to the IPO (500v2), set to tcp, set proxy to manual and port 5060. What am I not seeing here? If the secret is...

Can I create a vmpro module that reads back my extension? We have cutover hundreds of analogs in an old plant and had to renumber them. The customer could go to phone and dial 8000 for instance and the vmpro would read back the extension they are calling from. I know someone has done it.....

IP is not allowed for this customer. Equinox mobile and portal for both systems VMPRO duhh No other packages I have customer that would like to go to around 500 Digital and analog (Total 500)I know the restriction of the 500v2 but will an SCN tying 2 together be a viable solution? Honestly...

When logging in for the first time, you dial ext xxxx# then for pass#. It then asks for your new password (4 to 15 digits)when you enter a password that meets the complexity requirements it says password must be 4 to 15 digits. No matter what I try. Intuity mode.

after reboot i see this. Abnormal termination <CM Sem> addr=00000000 d=0 pc=00000000 Where do I start after a firmware upgrade if the issue continues? The system really never gets crazy busy. I could go to Avaya but sometimes I would rather take a beating. Thanks in advance. [18 call paths...

When a huntgroup is called, the collective group rings staggered. Some phones start to ring and then about .5 seconds in other phones start to ring. It is like a casino!! very confusing to the customer. Is this a DS30 thing? saving resources?? Its is a jumbled up sound in this very open floor...

The user (working from home) has to power cycle the phone for it to regain connectivity to Office IPO. I believe the ipo main site is the link going down. The phone otherwise stays in discovery. No other issues.

IP Office 500v2 Preferred 9.1.7 I am new to this topic. I have a request from a potential customer, wanting to use their homemade time clock that is on a hosted server, to log users in and out of a hunt group. That way when they clock in their phone starts ringing. Pretty neat idea. They...

Hello, I have a H323 extension with a power user setup for a remote phone at home. I have enable remote h323 ticked. onex mobile and sip trunks are working through the same public ips and routers as this remote phone application. it looks to be downloading the files and i see call appearances...

Split dns resolving fine on both sides. No Onex mobile audio on wifi. When I nslookup my hostname (test.abcd.com) I get my Onex server internal ip on wifi. On cellular I get my public IP using the SAME host name. (test.abcd.com) Off wifi calls are fully connected and perfect. On wifi i get...

IPO 9.1 New SIP provider wants to test with me and says there is no authentication needed. How the crap do I do that? Ive always had a username and password credential to add to the URI. do I just not enter anything in the Sip Credentials tab? I have tried different ways and calls are hitting...

I installed and here is what i see. When i try to login the user interface it says invalid user credentials. It seems to me it is not reading the directory from the IPO??? Security passwords are default in IPO.

I dont know where i went wrong. I just installed on the server. I am on the same domain. im trying to login with user name and password: 180 . my extension has all the bells and whistles. INVALID USER CREDENTIALS

Have had sip running on another provider for years and now am cutting to new provider. I cant see why there is no registering. when we dont require registration it works fine. 6:11:21 217287mS SIP Rx: UDP 199.9.63.38:5060 -> 192.168.2.110:5060 OPTIONS...