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Hello, Has anyone configured Virgin Media SIP trunks through an MBG SIP proxy, please? Apparently they use DNS SRV for their SIP trunks registration and the Mitel docs are not covering this. I've added VM domains and host names on the MBG but the SIP trunks won't register, any ideas? Thanks...

Hello, Has anyone configured Virgin Media SIP trunks through an MBG SIP proxy, please? Apparently they use DNS SRV for their SIP trunks registration and the Mitel docs are not covering this. I've added VM domains and host names on the MBG but the SIP trunks won't register, any ideas? Thanks

Hello, Can I ask if anyone knows how to enable CLIP on analogue lines, please? TBH, I'm pretty sure I've got the right COS settings for both the trunk and handsets but still not working. I've got the feeling is not even activated on the line but how can I prove that to the provider? If I read...

Hello, I've looked everywhere but I can't find if I an ACD agent can do CFNA to their VM? Obviously they're still logged on to their agent group. I'd guess it's not possible but I was thinking what other alternatives do I have? I've got a an ACD group 3000 with traditional ACD agents 200 & 201...

Hello, I've got already a MB configured on NuPoint and I'd like to divert quite a few DNs to it. There is an option on NP to associate that MB to different extensions but that's not enough as I've got more than 4 numbers to be diverted to this AA MB. On embedded, you can do the trick with *100...

Hello, We've got a IP DECT solution installed with a 3300 but sits on its own LAN. No access to the internet or customer's data network. The IP dect phones won't show the date & time because there is no time server available to point it to. Any suggestions, please? Cheers

Hello, Did anyone configured on of this with a 3300, please? I can't figure out if I have to setup SIP trunks between the controller and SIP gateway in addition to T.38 configuration ?!

Hello, A really odd fault and I'm running out of ideas... I don't know what else can I try. It's a 3300 v8 anly with IP users. Never had problems on internal calls but external ones (both incoming and outgoing) are one way speech every now and then. It's very difficult to figure out what's...

Has anyone got any idea if I can see the ARID or MAC address from a backup file, please? The system is on 7.1

I’ve got an odd fault with the SMDR on a 3300 (analog lines). When I make an outgoing call and the other party doesn’t answer, there is a timer against that call, therefore the call logging software puts a charge against that call. 10/04 09:47 00:00:11 224 07xxxxxxxxx...

Hiya, I've got an odd request from a customer. He's got xtn 100 analogue and 200 a SIP. I can put them both into a personal ring grp 200 and I can setup a multicall key on 200 for xtn 100. In this way, when someone rings either 100 or 200, both of them will ring at the same time. In telephone...

Hello, I need to convert a mitel 5330 into a SIP. I've managed to do it but I can't figure out how can I put the settings (user name, password, SIP domain, proxy) in ?! When I try to browse to the phone, all I get is a webpage where I can choose the language and put the IP address of the TFTP...

Hello, I've got a cisco 7940 with a SIP firmware but I can't make any calls from it / into it ?! I've tried to register it with sipgate or voiceflex but had no luck whatsoever! It seems like it's registered but I can't dial anything. Any clues, please? Thanks!

Anyone knows how to upgrade the SW on a RTX8020 DECT stand ?! I've followed the instructions from the configuration notes but I can't get it at all ?! I've got a TFTP server on my laptop and this is pointed to C:\Updates\. I've created a folder Updates in the root and over there I've copied...