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Hello Experts, We have Avaya G650 /8700 running Definity R013x.01.2.632.1. The system got few unused TN2224 (Digital line-24 Port, 2 wire) and I want to remove the boards from the system to bring down the support costs. Searching in this wonderful forum, I found very helpful thread...

Hello, Main site 2 x8700 with #3 650 Gateways (Definity 3.x). DR site ESS -8500 with couple of gateways. Due to building power related work, we need to shutdown the mainsite gear (after the UPS runs out). Not planning for failover to DR site or anything. What is the recomended sequence of...

Hello Gurus, Need help with SS2 installation on Avaya Definity 3.x. When I connected the unit to a analog port (connected to PBX) successsful in getting the dial tone but unable to make internal calls (4 digit ext) or not sure what ext the unit is getting. The port on ASA still showing 'X'...

Hello Gurus, very basic question on ISDN PRI trunk simultaneous call capacity- ex: If I have 2 PRIs from Carrier A : own DID range of 500 Numbers 2 PRIs from Carrier B : got its own DID range of 500 numbers If all the trunks terminating on same phone system and users desks phones have 200...

Hello Avaya Gurus, I know its not that easy but wondering what are the steps to move existing ESS from one location to another. The ESS IPs will change. ESS need to again talk to main server. We ordered the telco lines. TIA Forumuser

Hello Avaya Gurus, We have 4-5 4625SW IP sets in Central zone associated to callserver in Eastern Zone. Callserver location has main office with 120+ ip phones. I want to change the remote 4625 phones time to CST while associated and uses the trunks at call server location (EST). The remote...

Hi All, We have 4 to 5- 4625SW IP sets in central time zone associated to call server located in Eastern Time zone. At call server location we have another 120+ phones. All the phones displaying Eastern time zone. The phones will get all the information via DHCP. Is there anyway to set the Date...

Hi All, We have couple of 4690IP conference phones that started bliking (outside lights) when powered up. Nothing on the screen (no booting or anything, just the lights keep blinking).Faulty hardware or any t-shoot can be done to fix this Thank you in advance Forumuser

Hi, We have a Avaya Definitiy system (8500 activing as ESS). We are planning to move the system to new location. The carrier at new location asking 'how many outpost digits' set in the current PBX (4 or 7 or 10). Is there any command to check that? Whwn I dial outside number from that PBX, the...

Hi, Planning to replace few 2410s with 4625 IP sets. On 2420, #771234<ext> drops the stations. Is there any similar command in 2410 as well? TIA MS

All, I came across this command before but totally forgot the exact syntax. What is the command on Definity ASA that gives us the list of extensions associated/regestered with each CLAN. TIA MS

Hi all, How to release the port that was assigned to an extension wit Ip phone (4625 SW IP). Server/phone system is 8700/Avaya Definity. For digital phone (2420) #771234 <ext> works great - drops the port to 'X'. Is there any similar command in IP phone as well? Thanks in advace MS

Hi All, Inherited a IQMX turret system to manage but not the training part..;-). How to add a 'VM' button to Turret? I tried via Menu--> Sfky--> Add : do not see any VM button ( dumbthing I did was.. there was VM button, I removed it for testing from Menu--> Sfky--> Undo). Also, can anyone...

Hi gurus, We have the Avaya system and Audix VM. When we assign a old user extension to new user, even after changing the old name to new name in Avaya manager and audix, the system still keeping the old username. I had the new user recording new greeting (#1) and assigned for all calls. That...

Hi all, Thank you in advance for your time. In our phone system , we have dial out rules for our UK office extensions (65XX) anyone dials.. 65XX --> uses route-pattern 222/aar -->adds and removes 222 at the begining of ext (65XX) and dial out (prepends -01144208378) 01144208378 65XX. aar...

Hi, We have phones with 3line apprearances. But couple of users start having issues, that the call directly hit Voice mail when the user is using the 1st line. We compared the settings with working phones/stations and also changed the phone with no avail. Any suggestions..? Page 2: FEATURE...

To All Avaya Gurus, Fairly new to Avaya systems. Wondering how can I setup one of internal extension (ex: 4676) to ring at external phone (ex: 91 770-456-3254) and when the user do not answer, then the external system voice mail should respond (not internal system). (I tried call forwarding...