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Here's the issue. Our old phone system had a special DID that you could call into, and it would take you straight to the mailbox entry section basically. So you would dial the full 10-digit number from your cell phone, and then simply put in your 4-digit extension, then your PIN and you were...

Hello. I found a great thread on how to set this up - thread798-1526704. However, I get an error on the first step. I go to ld 117, and when I put in "prt ntp", it comes back with SCH0099 NTP? - I remember reading I may need some patch, how can I check if I'm running the correct version? I...

So we have an old 81c that controls our Nortel queue phones. We also purchased a new Cisco Unity Connection voicemail system. Most of the voicemail boxes are tied to Cisco IP phones, but about 50 or so of the boxes are tied to the Nortel/ContactCenter queue phones. All of the Nortel phones...

So my boss has setup SNR on her desk & mobile phone, so when someone dials her 4-digit extension in UCM, it rings her mobile as well. Great! Now she wants it in reverse as well. So when she's calling from her cell phone, she wants it to appear as if she's calling from her 4-digit extension...

So here's my problem... we moved 2 users, and now the stationID that our call recording system is backwards. But everything I can verify in the call recording system is setup correctly, and everything on the PBX seems correct. So what I can't figure out, is where is the position ID in Contact...

Sorry for the x-post, but I wasn't sure where to post this. Essentially I have a group of categories, and certain categories have sub-categories. When a general category is chosen that has a sub-category associated with it, I would like a combo box to become visible, and then show a list of...

Hello, I'm trying to get Access to display a specific set of subcategories, once a main category is chosen. I have all of the categories in a table, and the main category selection is very easy. What I'd like to have is a list or combo box that is only visible when a main category is chosen...

I know Access is extremely powerful, and I really do need a good "how-to" but I haven't come across anything useful yet. Here's what I'd like to do: If a user picks a particular value from a combo box, another combo box is then made visible so the user can select some sub-categories. The main...

As a business, we were going to put our company logo on all the phones - Cisco does NOT provide a method of deploying this background in bulk however! I used the method of putting the backgrounds on the TFTP server, so now all the phones can "see" the background image - the problem I'm having...

So I've been having an issue with the two rings that are provided with the phones ("burned" into the firmware if you will) - these are Chirp1&2. These ringtones CANNOT be set to individual lines, they can only be configured as the "default" ringtone. Cisco TAC is stating this is NOT a bug, and...