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  1. PhoneRookie

    Autoattendant won't answer

    I have a merlin messaging rel 2.5 that was installed 6 months ago . It was used for mail boxes on DID lines. Everything is working fine. Now the customer wants auto atten to answer all incoming lines. they have 3 T1's in the system.I belive pool 70 is being used for incoming lines. Trunks...
  2. PhoneRookie

    IP Office 3.0 IP400 User Restrictions

    I need a little help. I have a customer that wants the following: About 20 users call out only on 9 via outbound Line Group 1. 5 users call out only on 8 via outbound Line Group 3. Currently short codes are in place allowing all users to call out on either 8 or 9. The customer wants this...
  3. PhoneRookie

    IP Office reconfiguration

    Current Config: IP406 DS with (2) IP400 30's PRI + 4 POTS 30 Users with 5410 Phone sets Running IP Office 3.1.22 The current set up dials 9 to access outside lines. I have a customer that has asked for the following: Add (4) additional POTS Lines, dedicated to 5 new users. These 5 users are...

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