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Hi I have a customer with a Definity Prologix R012i. All of the 2410 phones on the system have a status that show.... Parameter Download: pending. I was thinking that the firmware of the 2410 phones would ned to be upgraded to correct this. I was abel to successfully upload firmware...

Hi Does anyone have any config note or cheat sheets pertaining to the set up of a Flowroute SIP trunk to SES that is running co resident on an S8300 with CM 5.2? I have had experience with the SES and some SIP trunking but only trunks to other Avaya devices (like EMMC), never set it up to an...

Hi Has anyone made the BCMS client function on a Windows 7 PC? We were able to install the software but we can not get to connect to the server. We are getting error 7412 which states... The Server you selected could not be found. The Server may not be running, or the machine may not be...

Hi. Can anyone tell me if it is possible to forward one extension's calls to another extension and then have the 2nd extension's vm also pickup? I have a MICS and NAM...not sure on the releases but there are about 8 to 10 years old. Here is the scenario... Extension 1034 would like his...

Hi We have a CM 5 running mostly 4610 and 4621 IP sets. All the IP sets have the latest firmware. The problem we are having is within the missed call logs on the phone. The missed calls log automatically wants to insert a 9 in front of the number to cal it back. This is great for external...

Hi Can anyone tell me how to synchronize the translations of a PPN to a fiber connected SREPN. I have found very limited documentation on the subject. The only thing I have found suggests running the command 'reset system 3 preseve-license' but this has had no effect. Thanks

Hi Has anyone out there has had some experience in dealing with the Avaya SES and Clearone MAX SIP conferencing phones? Here is the scene..... We have an S8400 CM 4 tied to an Avaya SES home/edge combo. The SIP trunk is in service and seems OK. I also have a CLEARONE MAX IP (SIP) conference...

Hello Wondering if anyone else has run into this one before. I am attempting to register some 4612 ip phones and am seeing in the display "system busy". I have many 4612s already running in this network. When we first ran into this issue we decided to purchase an additional CLAN board for...

Does anyone have or know of where I could find a 640 MB Optical Back-up Formatted for Definity G3R with Software Version R011r.03.0.526.5 ? If so please reply and let me know how I can contact you. Thanks

Hi I have installed a TN429d in a G3V6i. The carrier has enabled CLID to the line and I have verified with a display test set that CLID is coming across. I have the line connected in a CO type trunk group and have the group set to Bellcore for the CLID. I also have double checked the system...