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Nam call comes in answered by AA caller dials ext call is transfered to correct ext, after the programed call forward no answer timer exspires the call continues to ring. Now I know theres a patch for this I just dont have access to get it,( not a Nortel dealer) can any one tell me where to find...

Just wanted to thank Silver987,Cook and PerryP for your inlighting on my problem thanks to you guys its working. Thanks again David Disclaimer> I could be wrong

moving a 24 channel E&M winkstart,ESF B8ZS DNIS is four digits, out of option-11 to a norstar 4.1 with same provisioning. Can make calls out but cannot receive in bound calls just get a fast busy. Me and the service provider worked together, for hours, they would try sending what ever I asked...

customer has NEC switch that got flooded Yep Nashville Tn. has pri in main building and point to point t1 connecting other building wants to replace with norstar, I know all the pri stuff just not sure what to use to connect the other office thru the point to point. Thanks David Disclaimer> I...

I have call pilot 150 with all the key codes for call center and reporting, call center works great. reporting is a no go. my call pilot has build 31.10.14.22 and Ive been told I need call pilot with build 31.10.31.22 with RCC version 2.2.116. so how do I get this update, patch or what ever...

installed host soft ware and reporting for call center, on pc call center is up and running skill sets agents please hlod for next agent all that stuff, its all good. But im lost on the connect to call center you know enter IP address along with port.....keep getting dialog box saying failer to...

Ok never installed call center, was able to program the skillsets and agents and all the recordings all that is fine. installed the softwar from the cd on a PC the web host software, installed the reporting software, I can log on to the admin. menu change pass word, then select call center...

I herd this can be done but have never tried it, connect 0x32 to the cisco voip system. If any one can lead me to the doc. on this I'll be glad to do some reading. Thanks David Disclaimer> I could be wrong

ever herd of a phone system that will answer call prompt the caller to inter there zip code then the system will call out to a predefined telephone number. Disclaimer> I could be wrong

Ive read where you guys talk about the manager mail box or administrator mail box. On the voice mails, so what is that.reason being I've had two systems hack into lately and I've performed the removel of outbound transfer from voice mail boxes, but if my memory serves me there was this admin...

mics with NTBBO8GA-93 Rel.01 NV Ram cart, N17B64HA Rel. 01 XC 4.1 this is what I upgraded the MICS to, from a non XC 4.1 had no problems remote call forwarding to any cell phone any carrier. Now with the XC up grade some call forward to cell phones still work, and some dont. I think I'm...

me again on my two PRI's, cant dial 9 pluss 3 and a 1 right now what I have built is 9any route 001 pri absorb 1 99any route 001 pri absorb 1, 93any route 001 pri absorb 1 you can dial any combo from 9xxx-xxxx, 9-xxx-xxx-xxxx, 9-1-xxx-xxx-xxxx with any digit but you cant dial 9-3pluss 1 and when...

Ok I cut the two PRI's friday every thing went well, route 001 des code 9 any. just one problem remember there was allready one PRI in the 0x32 working fine with route 001, des code 5 because there was a digit conflick with the 9, but after installing the secound comdo card and the secound PRI...

0x32 has one PRI dest code 9, adding another one. it will have its owne D channel. the set up I want is when the first 23 channels are in use in the 1st. PRI that it will start accesing the secound one for incoming and out going when making or receiving calls. Thanks in advance, David Roseberry